hfm October-November 2026

Patient Experience edition

Cover Story

Photo by Marshall Clarke

Patient-facing innovation
requires a new approach to ROI

As health systems invest in AI and other patient-facing technologies, leaders are broadening the business case beyond short-term financial returns.

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Special Feature

GLP-1s spur a new calculation of healthcare value

As use of GLP-1 drugs expands, healthcare stakeholders are weighing steep near-term costs against possible long-term health benefits and confronting basic questions about who pays, who saves and when.

Expert Reviewed

A new way to measure nursing productivity: Total labor cost per admission

An innovative model for measuring nurse productivity better accounts for patients’ care needs and the team-based nature of nursing care.

How healthcare CFOs can best communicate financial results to boards

Seven practices can help CFOs explain the story behind the numbers, build board trust and turn difficult financial conversations into better decisions.

Why a new EHR is often not a financial solution for independent hospitals

Implementing an electronic health record can help an independent hospital achieve clinical excellence. But there’s no guarantee that it will also improve financial stability.

Columns

Matthew Cox: Healthcare change calls for a shift in perspective

HFMA’s 2026-27 Chair Matthew Cox urges healthcare finance leaders to focus first on running their organizations well.

Susan Dentzer: Anti-immigrant policies threaten to hobble U.S. healthcare

Access to long-term care in the United States is being adversely affected by the Trump administration’s anti-immigrant policies.

Jill Geisler: How to manage talented but ‘high-maintenance’ employees

Jill Geisler, hfm‘s Leadership columnist, offers guidance on how to manage staff who make positive contributions but have habits that sometimes pose challenges.

James Mathews: Why site-neutral payment does not mean eliminating the IPO list

Eye on Washington columnist James Mathews discusses why Medicare’s site-neutral payment policy should not include eliminating the inpatient-only (IPO) list.

David Johnson: No surprise that the No Surprises Act is driving medical inflation

The No Surprises Act’s arbitration process is unintentionally contributing to an inflation in medical costs.

Departments

Chapter News: Healthcare innovators run the gauntlet at HFMA’s Western Region Symposium

HFMA Regions 10 and 11 launched their inaugural Innovation Gauntlet at its 2026 Western Region symposium, and BedConnect won the challenge.

News Briefs: CMS proposes new 340B reporting requirements

As published in the October-2026 issue of hfm, this news roundup presents top stories for healthcare finance professionals.

People: David Nosacka joins Atlantic Health as executive vice president and CFO

Three HFMA members have recently been promoted to new executive leadership positions in healthcare finance.

Supplements

Solventum: Integrating human-enabled AI emerges as key consideration for revenue cycle

In this roundtable, healthcare revenue cycle leaders and executives explore how to move toward thoughtful AI adoption that makes an impact in protecting revenue integrity.

Accelerate Pharmacy Solutions: Specialized enablement support to build and scale cell and gene therapy programs

Dive into this business profile to learn how health systems can develop a sustainable strategy to support broader patient access to cell and gene therapies (CGT).

PayZen: Ways to align financial performance and the patient experience

In response to increased healthcare costs for patients, revenue cycle leaders are prioritizing patient balances and improving the financial experience while seeking solutions that support both patients and near-term financial performance.

SUBMIT AN ARTICLE

Manuscripts submissions are due three months in advance of the issue in which you want the article published.

Submit Article.

hfm Media Kit

Reach the most influential professionals in healthcare finance.

Reprints and PDFs

HFMA is pleased to offer reprints and PDFs of articles published in hfm and our other print and electronic publications.

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