Patient Scheduling Basics

In this course we will address scheduling processes, including patient identification, requested service, medical necessity screening, Medicare Advance Beneficiary Notice of Noncoverage processing, patient instructions, scheduler instructions and order requirements.

Estimated course completion time: 30 minutes.

Learning Objectives:

• Understand the steps in patient scheduling. 
• Identify the questions to ask related to medical necessity. 
• Learn how to deliver patient instructions and other requirements.

General Program Information