- New health outcomes-based payment and delivery models, which require new capabilities anchored by technology
- Increased consumer expectations for transparency of cost and quality-of-care information; expanded choice and convenience of healthcare locations; and digitally based means to manage their personal health and care
- Continued regulatory changes that introduce rules that must be followed, with technology often a part of keeping up with such rules
- An aging population and a more complex and diverse patient pool, whose needs can be met through leveraging technology to accomplish more with fewer providers
- Increased threats to data security
See related article: 4 Tactics of Effective Strategic Technology Planning for the Digital Future
Source: Shaikh, M., and Amiot, M.: “The Next Generation of Health HIT Spend: Where Should Health Systems Invest?” West Monroe Signature Research, 2017.