Hallmark Health System (Hallmark) established the following rules of engagement and responsibilities for the steering committee that it established to lead its performance improvement initiative.
Rules of Engagement
- Attend each meeting or send an approved substitute with decision-making authority.
- Determine, approve, and actively work to support the achievement of the overall financial goal.
- Work as a team to determine and approve divisional targets.
Responsibilities
- Approve the planning and implementation project goals and work plan.
- Approve, communicate, and support specific targets, including achieving the original FY budget targets and incremental financial transformation improvement.
- Consider impacts of improvement plans on quality, patient safety, and patient experience.
- Review and approve vetted and validated improvement plans.
- Resolve identified barriers and support appropriate mitigation strategies.
- Track and monitor plans and results, developing course corrections as necessary to meet goals.
Source: Hallmark Health System and Kaufman, Hall & Associates, LLC. Used with permission.
