Augusta University Medical Center (AUMC) was leaving millions on the table and writing off bad debt by not prioritizing pre-service and point-of-service payment discussions.
Download the case study to learn how adopting technology to produce accurate cost estimates, and establishing new trainings, protocols and accountability measures around payment collections, helped AUMC transform patient access, enhance patient experience and improve financial outcomes.
In this case study you’ll discover how AUMC:
Increased cash collections from $3.6M annually to $9M in just 12 months Improved patient financial experience by providing accurate cost estimates and setting clear expectations around payments Prevented $1.4M in rework via front-end quality assurance audits and real-time eligibility verification
gform.initializeOnLoaded( function() {gformInitSpinner( 148, 'https://www.hfma.org/wp-content/plugins/gravityforms/images/spinner.svg', true );jQuery('#gform_ajax_frame_148').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_148');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_148').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_148').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_148').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_148').removeClass('gform_validation_error');}setTimeout( function() { /* delay the scroll by 50 milliseconds to fix a bug in chrome */ }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_148').val();gformInitSpinner( 148, 'https://www.hfma.org/wp-content/plugins/gravityforms/images/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [148, current_page]);window['gf_submitting_148'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_148').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [148]);window['gf_submitting_148'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_148').text());}, 50);}else{jQuery('#gform_148').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [148, current_page]);gform.utils.trigger({ event: 'gform/postRender', native: false, data: { formId: 148, currentPage: current_page } });} );} );
Advertisements
googletag.cmd.push( function () {
googletag.display( 'hfma-gpt-text1' );
} );
googletag.cmd.push( function () {
googletag.display( 'hfma-gpt-text2' );
} );
googletag.cmd.push( function () {
googletag.display( 'hfma-gpt-text3' );
} );
googletag.cmd.push( function () {
googletag.display( 'hfma-gpt-text4' );
} );
googletag.cmd.push( function () {
googletag.display( 'hfma-gpt-text5' );
} );
googletag.cmd.push( function () {
googletag.display( 'hfma-gpt-text6' );
} );
googletag.cmd.push( function () {
googletag.display( 'hfma-gpt-text7' );
} );
