Patient POS collections pose a growing problem for RCM departments
Hospitals are collecting more of the amount owed by patients at the point of service (POS), but that effort is failing to put a dent in the overall collection rates by hospitals, according to a new report from Kodiak Solutions. The report notes that healthcare providers are getting better at collecting from patients, but the…
Many hospitals offer financial aid to patients, but need to improve outreach
Hospitals are often not given credit for the discounts they offer patients, and patients should be encouraged to seek help.