From back office to balance sheet: Why revenue cycle is becoming strategic AI infrastructure
Healthcare finance leaders are confronting a new reality: Revenue cycle performance now directly influences organizational stability, capital planning and access to care. Rising denial rates, expanding prior authorization requirements and persistent staffing constraints have transformed revenue operations from a transactional function into a strategic enterprise capability. Recent reporting from Kaufman Hall shows denials and revenue…
AI Adoption in denials management lags as other RCM uses expand
Denials management, one of the toughest tasks in hospital revenue cycle management (RCM), deserves more attention from AI experts, but RCM execs are not diving in with AI solutions for multiple reasons. About one in five healthcare providers apply AI to denials management, a 2025 Bain & Co. survey found. Instead, providers have turned more…
HFMA Revenue Cycle Conference tackles issues big and small
Some of the most interesting experiences to be had at HFMA’s 2025 Revenue Cycle Conference held March 19-21 in San Antonio could be found off the stage during snack and meal breaks. A conversation with a group of revenue cycle management (RCM) professionals really struck a chord in highlighting the dedication many of them apply…
Saudi Arabia’s 2030 Transformation Goals Address Many Healthcare Finance Topics
HFMA recently spoke with Ahmed Emad Al-Hamalawy, executive director, at Selat, the parent company of NAWA, about Saudi Arabia’s Healthcare Transformation 2030 goals and the critical skills necessary for success in healthcare finance and RCM fields. NAWA was the exclusive sponsor of an HFMA one-day education training at the Global Health Exhibition (GHE) in Riyadh…
International member spotlight: Deepa Gigeesh aspires to reach new career heights
HFMA recently spoke with Deepa Gigeesh, revenue recovery officer at Sheikh Shakhbout Medical City (SSMC), Abu Dhabi, UAE. SSMC is HFMA’s first international Enterprise Solutions member, which allows SSMC’s healthcare finance staff to access HFMA tools, resources and education that align with their career development and business goals. Please describe your current position and job…