Three opportunities to improve the patient experience — before the patient steps in the door
Providing a positive patient experience requires attention at every encounter. With today’s staffing shortages, however, this can be challenging.
Prioritization helps drive success in healthcare
A survey found that the most successful healthcare organizations are those that embrace consumerism and proactively seek ways to better meet patient needs.
The importance of eligibility and enrollment services on the heels of the Great Resignation
Given the millions of people who have left their jobs as part of the Great Resignation or have found themselves unemployed for other reasons, your health system’s ability to improve its eligibility and enrollment processes in the revenue cycle is essential.
Cost Reduction Program Summary Report
HFMA, with sponsorship from Strata Decision Technology, surveyed 185 healthcare finance, accounting and revenue cycle executives to understand cost reduction programs and how effective they are. The survey indicates that while 89% of healthcare organization have some type of cost reduction program in place, only 6% say their program is extremely effective. Survey respondents select…
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New thinking: Shifting the revenue cycle paradigm for long-term success
Rethinking strategies around three fundamental areas will help healthcare providers maintain fiscal footing: staffing, financial management and RCM partners.
How to Structure Data Governance in Healthcare; Data Governance in Healthcare, Part 1
This three-part blog series will explore what makes an organization high-performing in its use of data and analytics. Data governance in healthcare requires three components, starting with effective internal data governance structures that encourage executive buy-in and sponsorship, collecting the right data, and measuring the return on data and analytics investment.
Measuring What Matters; Data Governance in Healthcare, Part 2
This three-part blog series will explore what makes an organization high-performing in its use of data and analytics. Data governance in healthcare requires three components, starting with effective internal data governance structures that encourage executive buy-in and sponsorship, collecting the right data, and measuring the return on data and analytics investment.
Realizing ROI on Data Governance and Analytics in Healthcare; Data Governance in Healthcare, Part 3
This three-part blog series will explore what makes an organization high-performing in its use of data and analytics. Data governance in healthcare requires three components, starting with effective internal data governance structures that encourage executive buy-in and sponsorship, collecting the right data, and measuring the return on data and analytics investment.
A best-practice approach to coding, coding quality and compliance improves reimbursement
Healthcare providers need to ensure they are accurately paid for the care provided, and that starts with timely, correct and consistent coding. This critical revenue cycle process codifies the clinical care performed and documented.