Case Studies in Customer Service
Hospitals with the highest regard for revenue cycle customer service are driving increased patient satisfaction and improved revenue. Learn key strategies for revenue cycle customer service excellence.
Pursuing Bundled Payments: Lessons from the ACE Demonstration
Participants in the CMS ACE demonstration share strategies and tactics for participating in bundled payment initiatives.
CFO Forum Tools
Real-life spreadsheets, policies, and other resources that you can download and start using—today!
CFO Forum Ask the Experts Answers
An archive of CFO Forum's Ask the Experts Q&As
Experts Speak – Levin on Trends and Technology
Steven Levin, Connance Chief Executive Officer, shares recent trends he is seeing in the provider space in terms of self-pay, as well as tips on focusing technology efforts and follow-up account activity for streamlined results.
CFO Forum Articles
An archive of CFO Forum articles, featuring our latest content and past articles categorized by topic.
Getting Physicians’ Input on Compensation
Physician compensation advisory committees establish principles that help hospitals and their employed medical groups build compensation models.
Medical Practice Clinical Productivity Evaluation Tool
Hospital and physician leaders can use this evaluation tool to determine how to improve physician productivity in medical practices.
Tool: Real Estate Performance Metrics
Real estate metrics can help finance leaders assess the strategic value of their properties.
Sample Investment Policy Statement
A strong investment policy statement provides disciplined investment tenets for a consistent, strategic approach to managing your investment portfolio.