Addressing the Rising Patient Payment Obligation: Impact and Strategies amid today’s challenging healthcare environment
In the Fall of 2021, CommerceHealthcare® sponsored a focused survey conducted by the Health Management Academy (HMA), an organization for executives from the nation’s top health systems and leading companies. The HMA survey involved both quantitative polling and in-depth telephone interviews to explore current issues in patient financial experience. This report combines those findings with…
Healthcare News of Note: 5% of U.S. adults are forgoing healthcare due to transportation barriers
This blog share synopses of three stories for healthcare finance professionals, including Adults with transportation issues forgo needed healthcare and pediatric hospital admissions involving ICU care are increasing.
The COVID-19 public health emergency is over: Here’s what healthcare providers should know
An era ends for the U.S. healthcare industry with the termination of the COVID-19 public health emergency (PHE) at the close of the day on Thursday, May 11. The termination means providers are losing many of the federal waivers and flexibilities that have been in place for all or most of the PHE, which took…
Healthcare News of Note: CVS finalizes purchases of Signify Health, Oak Street Health, moving into home healthcare and primary care
CVS Health has completed the acquisitions of Signify Health and Oak Street Health, expanding its efforts to implement a value-based payment ecosystem focused on holistic care. Chatbot responses to patient’s questions were preferred over physician responses, earning higher rankings from evaluators for both quality and empathy, according to a recent study. Increasing rates of depression,…
Honor Roll: HFMA certifications were awarded to 2,079 members January through March 2023
HFMA offers eight certifications for members to validate their expertise and demonstrate their commitment to the profession. The HFMA certifications are as follows: Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Representative (CRCR) – GCC, Certified Specialist Accounting & Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice…
Creative solutions to tackling top challenges in healthcare: 3 key insights
In this roundtable, several healthcare leaders shared lessons they learned navigating through major challenges due to COVID-19 including data security concerns, high rates of burnout and workforce shortages.
How the patient financial experience impacts loyalty
Healthcare organization leaders from across the country share insight on creating patient financial experiences that drive payment while protecting patient retention in this roundtable.
Healthcare News of Note: Healthcare private equity deals amounted to a strong $90B in 2022
In 2022, healthcare private equity deals reached nearly $90 billion, the second highest on record. Concerns about increased workloads, staffing shortages and burnout have been felt most acutely by less experienced nurses, according to a newly published study. Patients seeking care in safety-net clinics are accruing chronic diseases at high rates in middle age, indicating…
5 issues that are keeping healthcare compliance professionals up at night
Rarely has the compliance landscape been more muddled or presented more of a challenge for healthcare organizations. “I’ve been a compliance officer for about 20 years now, and I’ve been in healthcare forever,” said Kirsten Wild, RN, a nurse by background who now owns a healthcare compliance consultancy. “But the volume and the pace of…
Gail Wilensky: No Surprises Act — where things stand after 16 months
Few areas of concern within our nation’s healthcare system have caused patients, their families and caregivers more consternation than surprise medical bills. Most of the new protections under the 2020 No Surprises Act became effective on Jan. 1, 2022. Last August, the Departments of Labor, Health and Human Services and Treasury released a statement providing…