The challenges and opportunities in pursuing a patient-centric financial experience
A roundtable of healthcare revenue cycle leaders examines the pressing need to keep patients at the center of revenue cycle activities to increase yield and patient satisfaction while lowering administrative costs.
In the wake of recent news, providers should examine their patient collection practices to avoid pitfalls
Best practices can help healthcare providers avoid some of the pitfalls of trying to collect on patient debt.
How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance
Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.
Finding our way to meaningful price transparency
Healthcare organizations have the technology to deliver meaningful transparency to patients, including out-of-pocket estimates prior to service and clear, understandable patient statements.
Change Healthcare: Curbing Bad Debt by Improving the Patient Financial Experience
In this roundtable, several revenue cycle leaders discuss how they are tackling escalating patient responsibility, exploring the value of putting individuals on pathways toward payment that boost satisfaction and revenue.
HFMA’s South Texas Chapter wins highest chapter honor
South Texas Chapter of HFMA earns the Robert M. Shelton Award.
Ask the Experts: SSI percentage and eligibility
Rolling averages are one way to benchmark patient SSI eligibility percentages.
How to increase point-of-service collections
Processes to improve out-of-pocket estimates and request upfront payments significantly increased point-of-service collections.
The critical ‘money conversation’ providers should have with patients
Hospital revenue cycle leaders share how they have improved patient financial communications and raised the bar on their payment plans and other consumer-centric offerings.
6 tips for financial counselors
Two healthcare providers share important reminders for those assisting patients with their financial needs.