Jill Geisler: How to make tough leadership decisions that are fair-minded and not morale busters
Leaders at all levels within organizations solve problems, plan strategy and react to threats or opportunities. When you are high on the org chart, the stakes are greater. Your actions affect the bottom line, your team members, your organizational culture — and your own reputation. Whether you are breaking exciting new ground or choosing a…
People: Steve Glass moves to CFO position for U.S. cancer center
Memorial Sloan Kettering Cancer Center (MSK) in New York City announced in March that Steve Glass had joined the organization as executive vice president and CFO. Glass came to MSK from Cleveland-based Medical Mutual Insurance Co., where he had served as president and CEO from 2022 to 2024. That appointment followed more than 20 years…
David Williams receives HFMA individual achievement award
Austin, Texas (April 27, 2026) – The Healthcare Financial Management Association (HFMA) presented David Williams with the 2026 Frederick C. Morgan Individual Achievement Award, honoring career-long contributions to HFMA and to the healthcare finance profession. He received the award at HFMA’s Leadership Summit in Austin. “Receiving the 2026 Fredrick C. Morgan Achievement Award is truly humbling,” Williams said. “HFMA has been an important…
Jill Geisler: What’s a leader to do when good employees leave?
Picture this: A good employee informs his boss he’s planning to resign. He gives plenty of advance notice. A bigger organization is offering him an expanded opportunity. The boss accepts the resignation, then lets others on the team know he’s not happy about it. He tells them, “This place has a one-way door.” In other…
Q3 Honor Roll: HFMA certifications were awarded to 3,324 members
HFMA offers 11 certifications for members to validate their expertise and demonstrate their commitment to the profession. The certifications are as follows: Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Representative (CRCR) – GCC, Certified Specialist Accounting and Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice Management…
HFMA chapters and regions lauded at 2025 Success Awards celebration
Open to all members this year, HFMA’s 2025 Leadership Summit gathered over 650 participants, including chapter and regional volunteers and others in Nashville, Tenn., May 4-6. Attendees participated in content tracks from effective communication skills to strategies for building innovative and high-performing teams. They also celebrated the 2025 Success Award recipients. General session speakers included…
A farewell, with reflections on a 50-year career in healthcare finance
This month marks the 50th anniversary of my start in the healthcare industry. In August 1975, I began a job with Blue Cross and Blue Shield of Greater New York (now known as Empire Healthcare Services) as a Medicare cost report auditor, a position that impacted the final Medicare reimbursements for every hospital across the…
News Briefs: Supreme Court ruling on Chevron makes regulations more vulnerable to legal challenges
The Supreme Court issued a decision June 28 that has dramatic implications for the regulatory infrastructure in healthcare, among many other industries. Under the Supreme Court’s 1984 Chevron v. Natural Resources Defense Council decision, courts were guided to give deference in their rulings to federal regulatory authorities such as CMS. Such agencies were deemed to…
Kristina Bouyea and Cynthia Low Johnson earn women of the year laurels
Two HFMA members were recently named women of the year by the Northern California Chapter. The awards, which comprise two categories and are selected by an independent, non-HFMA review committee, were presented May 10 at the Chapter’s 11th Annual Women’s Conference. The Emerging Leader: Woman of the Year Award was presented to Kristina Bouyea, government…
HFMA recognizes top 9 articles published in hfm, 3 awarded for editorial excellence
HFMA is recognizing the top nine articles published in hfm during FY23-24, with three selected as the winners of the Helen Yerger/L. Vann Seawell Best Article Award for outstanding editorial achievement. Also lauded are the top three runners-up and top three staff-written articles. Myriad topics from increasing adoption and refinement of payer scorecards to using data…