How to use influence to enhance your powers of persuasion in the workplace
To exert influence, leaders should strive to establish credibility, reliability and empathy and know how to connect with different members of their teams.
Chapters New Jersey and Hudson Valley collaborate to host a magician, and Greater Heartland plays ‘Name That Tune’ for virtual social events
The New Jersey and Hudson Valley Chapters combined their efforts to put on a virtual show for their members, while the Greater Heartland Chapter had its members engaged with a ‘Name That Tune’ game.
Cowling named as new trustee to the AHA Board and Snyder announces retirement
This month’s People column features two members: Phyllis Cowling, who is a newly elected trustee on the AHA board and Rick Snyder who shares the news of his retirement.
HFMA’s Digital Annual Conference continues Aug. 12 and Aug. 14 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues Aug. 12 and Aug. 14 with a focus on optimizing performance with the latest KPIs, using analytics strategies to lower cost and maximize revenue and using behavioral economics to engage patients.
How healthcare organizations can use behavioral economics to get desired results from patients and staff
Karen Horgan, CEO of VAL Health, reviewed how healthcare finance professionals can use behavioral economics to get the outcomes they want from both patients and staff during an Aug. 14 session at HFMA's Digital Annual Conference.
4 generations under one roof: How leaders should interact with a multigenerational workforce
Leaders of healthcare organizations can relate to members of different generations in ways that cater to each group, a leading researcher said during HFMA’s Digital Annual Conference.
How the pandemic paved the way for fraud, waste and abuse in telehealth
Emad Rizk of Cotiviti discusses the fraud, waste and abuse risks of telehealth, and Sondra Cari from sponsor Huron talks about the opportunities of revenue cycle learning.
Fellner celebrates 50 years of HFMA membership and Borrego aims to earn all HFMA certifications
HFMA member Bernard Fellner tributes his involvement in HFMA for his career growth after spending 50 years with the organization. And member Fabian Borrego has to complete only one certification to become certified in every certification HFMA offers.
For leaders, a trying holiday season is no time for compassion fatigue
As national and global events add to the stress that many already feel during the holidays, leaders can do their part to give team members reason to celebrate.
Reflections on a year like no other for the healthcare industry
HFMA President and CEO Joseph J. Fifer reflects on the unique challenges that 2020 brought and applauds all who stepped up to meet this moment.