Why optimizing the patient experience should be on every C-suite leader’s radar
Jason Wolf, president and CEO of The Beryl Institute, knows from personal experience how easily a healthcare organization can lose a customer. A few years ago, his wife was mistakenly billed for a $25 copay that she already paid, and then the account was fast-tracked into collections. Despite receiving excellent clinical care, his wife vowed…
How physician-finance partnerships pave the way to higher-value care
Physician leaders and finance leaders can use their respective strengths to complement each other and help each other thrive in a value-based environment.
Whitney’s steps to future-proofing your organization
Become a learning organization Learning organizations are constantly assessing information and determining what the next action should be. “This is not necessarily a core competency that I have found in my engagement with the healthcare industry, but it is what the tech titans inherently do,” Whitney says. “It is built into their DNA.” Establish a vision,…
How HFMA is bringing together healthcare finance
HFMA President and CEO Joe Fifer offers a perspective on the new and traditional opportunities that the HFMA community offers.
For Healthcare Finance Leaders, Imagining Tomorrow Involves Risk
If healthcare finance leaders want to reduce costs, provide better health outcomes, and improve patient satisfaction, they must seize opportunities and manage risks.
20th Anniversary Citi Not-for-Profit Healthcare Investor Conference
HFMA features various content from Citi's 20th Not-for-Profit Healthcare Investor Conference held May 21-23, 2019, in New York.
What midterm elections mean for healthcare
Rich Daly interviews Rick Gundling, HFMA's senior vice president of healthcare financial practices, about the results of the midterm elections.
2019: The year of the healthcare consumer
Rick Gundling, HFMA's vice president of healthcare financial practice, discusses top challenges and opportunities in 2019 for healthcare finance leaders.
An inside view of hospital disaster preparedness
In this full-length interview, a Houston-based hospital CEO shares memories of Hurricane Harvey and his organization’s strategies for successfully maintaining operations.
The future of revenue cycle (Part 1)
Nicholas Mendyka of the University of Virginia Health System Medical Center talks about the necessary coordination between clinical and financial for future revenue cycle success. Also: five key considerations for organization integration.