Leadership & Professional Development

Puerto Rico Chapter signs collaborative agreement

HFMA’s Puerto Rico Chapter recently joined forces with Puerto Rico’s College of Health Services Administrators to address challenges and opportunities in the field of health services administration. The relationship was made official when the two groups signed a collaborative agreement on Sept. 15 during the Chapter’s Annual Healthcare Update in Isla Verde, Puerto Rico. The…

Crystal Milazzo December 11, 2023

Jill Geisler: 8 ways to lead a team, not a silo 

Have you ever worked in an organization where departments or divisions don’t get along well? You might assume it’s caused by old grudges or personality conflicts. But take a closer look. It’s often a leadership issue — and specifically when leaders may have allowed or even encouraged their staff to work as a silo instead…

Jill Geisler October 27, 2023

Honor Roll: HFMA certifications were awarded to 1,833 members in Q3

HFMA offers eight certifications for members to validate their expertise and demonstrate their commitment to the profession. The HFMA certifications are as follows: Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Representative (CRCR) – GCC, Certified Specialist Accounting and Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice…

Deborah Filipek October 20, 2023

AMN Healthcare: Providing physician workforce solutions to increase staffing efficiencies and improve the patient experience

This profile highlights how one business oversees more than 3,000 physician recruiting assignments annually and provides details on other resources offered such as the NCQA-Certified Credentials Verification.

HFMA September 29, 2023

Jill Geisler: 6 things good leaders don’t do when delivering bad news

Don’t you just love those days when it feels great to be a manager? That’s when business is humming, quality is high, and your team is happy. As a leader, you have the delightful job of sharing success stories with everyone involved. Life is good. And then there are the far less pleasant days. In…

Jill Geisler September 13, 2023

8 Chapters receive 2023 HFMA Success Awards 

Each year, leaders of HFMA’s chapters and regions gather at the Leadership Training Conference to plan for the year ahead and to acquire the skills and resources needed to go back home and make it happen.   This year’s event took place April 16-18 in San Antonio, Texas. One of the highlights was the volunteer recognition…

Crystal Milazzo August 28, 2023

Jill Geisler: The best healthcare finance leaders are also great coaches

When we become managers, we start with assumptions about our role. We may believe that, as the person in charge, we need to a be a decision-maker, problem-solver, idea person and quality controller. That’s a good list. But it’s incomplete. Working with managers for many years, I’ve learned that the best leaders also aspire to…

Jill Geisler August 10, 2023

Honor Roll: HFMA certifications were awarded to 1,883 members in Q2

HFMA offers eight certifications for members to validate their expertise and demonstrate their commitment to the profession. The HFMA certifications are as follows: Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Representative (CRCR) – GCC, Certified Specialist Accounting and Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice…

Deborah Filipek July 25, 2023

An HFMA podcast episode wins top overall award, and hfm magazine earns a gold for general excellence

An episode of HFMA’s “Voices in Healthcare Finance” podcast and hfm magazine were honored June 27 at the SIIA 43rd Annual AM&P Network EXCEL Awards Gala in Washington, D.C. In total, HFMA took home seven awards. The podcast episode, “How avoiding an awkward waiting room conversation can contribute to better health among transgender people,” earned the…

Deborah Filipek July 5, 2023

Annual Conference: Body-language expert Scott Rouse explains how to read others and make a good impression

People who know how to read body language can gain a significant advantage in their interpersonal relations, an expert said during Monday’s keynote session at HFMA’s Annual Conference. Scott Rouse, a behavior analyst and body-language expert who works with law-enforcement agencies and major corporations, said awareness of body language is key to quickly establishing connections…

Nick Hut June 26, 2023
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