Jill Geisler: 4 ways to give positive feedback with impact
May I give you a pleasant assignment? Think about a high performer on your team. Next, write a few bullet points about what that person does to earn your high regard. Finally, take 90 seconds and format it as a message to that person. This is a class exercise I use when teaching managers about…
Dan Heckathorne: Healthcare CFOs need a guiding philosophy and a mantra
What are the qualities that make a successful healthcare CFO? Is it leadership skills? Financial acumen? General management skills? Teaching and/or mentoring skills? A commitment to continued learning to maintain or acquire new skills? Answers vary. But for Dan Heckathorne, CFO of San Gorgonio Memorial Hospital (SGMH) in Banning, California, success in the CFO role…
Creating a sustainable healthcare workforce demands innovative solutions
Five healthcare leaders share insight on how their forward-thinking healthcare organizations approach staffing challenges facing the industry.
Brent Feickert joins Jefferson County Health Center as CFO
Jefferson County Health Center (JCHC) recently welcomed Brent Feickert, MBA, as its new CFO. In addition to providing fiscal leadership for Iowa’s oldest county hospital, Feickert will oversee several departments at JCHC, including the business office, main hospital registration, materials management and environmental services. A current member of HFMA’s Iowa Chapter, Feickert has more than…
Meet HFMA’s newest chapter: Empire New York
Here’s an HFMA riddle for you: When does 63 – 4 = 60? The answer: When four local chapters consolidate to form a single chapter. And that’s what happened recently when four existing chapters — Central New York, Hudson Valley New York, Northeastern New York and Western New York — joined to form the Empire…
Joe Fifer: Healthcare leaders require the courage to put consumers first
It takes courage to be among the first healthcare organizations to do something totally new. I had that in mind when I chose “courage in leadership” as my theme for my 2006-07 term as HFMA’s board chair. The need for courage is perhaps most readily apparent on the clinical side of healthcare because human lives…
New ways of working spur updated training, automation
Learn how changes implemented during the pandemic are transforming multiple healthcare finance executives' workplaces and driving them to rethink how work gets done.
AI and the rise of human-machine collaboration in healthcare
Commentators, researchers and academics can’t stop finding applications for ChatGPT.a Two of its recent claims to fame include passing all three medical licensing exams and the final exam for a core MBA class at Wharton.b ChatGPT, short for Chat Generative Pre-Trained Transformer, is a form of conversational artificial intelligence (AI). The concept is not new.…
Healthcare News of Note: 7 hospitals earn a Press Ganey award for outstanding nursing quality
Seven hospitals were recognized for elevating nursing excellence and improving patient outcomes with Press Ganey’s National Database of Nursing Quality Indicators Award for Outstanding Nursing Quality. Only 48% of Americans rank the quality of U.S. healthcare as excellent or good, according to results of a Gallup Health and Healthcare survey. Nearly half of Americans are…
Jill Geisler: When leading a multi-generational team, avoid stereotypes
There are five generations in today’s workforce: Silent, boomers, Generation X, millennials and Generation Z. They can range in age from 18 to 80 ― and all just might be working for the same organization! The secret to managing across generations It’s simple: Avoid stereotyping people by their ages. That may fly in the face…