Leadership

Honor Roll: HFMA certifications were awarded to 1,833 members in Q3

HFMA offers eight certifications for members to validate their expertise and demonstrate their commitment to the profession. The HFMA certifications are as follows: Certified Healthcare Financial Professional (CHFP), Certified Revenue Cycle Representative (CRCR), Certified Revenue Cycle Representative (CRCR) – GCC, Certified Specialist Accounting and Finance (CSAF), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice…

Deborah Filipek October 20, 2023

How to design a national strategy to end the healthcare workforce crisis

Signs that the United States is in the midst of a healthcare workforce crisis are everywhere: A mounting national problem While exacerbated by the pandemic, the crunch has built for decades. The biggest driver is demographics: By 2029, one in four Americans will be 65 or older, translating into declining labor force participation, including in…

Susan Dentzer, MS October 18, 2023

Healthcare labor union activity gains steam: The consequences for hospitals and health systems

Note: The lead section of this article was updated Oct. 16 with news of a tentative agreement between Kaiser Permanente and the unions. When around 75,000 staff at Kaiser Permanente went on strike for three days starting Oct. 4, they represented more than just the largest-ever labor stoppage in the healthcare industry. They also exemplified…

Nick Hut October 10, 2023

New approaches to nonclinical workforce management

Five healthcare leaders in revenue cycle management and patient access share their approach to workforce management in a remote and/or hybrid model and lessons learned along the way.

HFMA September 29, 2023

AMN Healthcare: Providing physician workforce solutions to increase staffing efficiencies and improve the patient experience

This profile highlights how one business oversees more than 3,000 physician recruiting assignments annually and provides details on other resources offered such as the NCQA-Certified Credentials Verification.

HFMA September 29, 2023

Maryland Chapter event focuses on inclusion and equity

There’s growing demand on the healthcare industry to close disparity gaps and ensure health equity. But hospitals and health systems can’t do it alone. Collaboration and partnerships are necessary. And that was the impetus behind the HFMA Maryland Chapter’s 2023 Inclusion and Equity in Healthcare Conference, which took place April 27 at the Reginald F.…

Crystal Milazzo September 29, 2023

Dennis Dahlen: It’s time to stop dragging our feet on generative AI 

Generative artificial intelligence (AI) is a tool that a recent study found is “nearly as good as recent med school graduates” at making clinical decisions, and it’s having a breakout year across industries, a McKinsey analysis shows.1 Yet few healthcare leaders have a strategy for solutions like ChatGPT — and it’s past time to develop…

Dennis E. Dahlen, FHFMA, MBA, CPA September 28, 2023

Phoenix Children’s selects Michelle Bruhn as new CFO

Phoenix Children’s — Arizona’s only freestanding children’s hospital — recently hired Michelle Bruhn, CPA, as executive vice president and CFO. In the new position, Bruhn will oversee finance, treasury, revenue cycle and managed care contracting as well as be directly responsible for fiscal policy, performance goals and planning. Bruhn most recently served as executive vice…

Crystal Milazzo September 28, 2023

HCA CFO, William Rutherford, says healthcare finance leaders should have a patient focus

To be able to consistently perform at the highest levels, health system CFOs must have a strong commitment to clear and specific guiding principles. So says William Rutherford, CPA, CFO and executive vice president of Nashville, Tennessee-based HCA Healthcare, the largest healthcare system (by gross and net revenues) in the United States. And for Rutherford,…

Steven Berger, FHFMA September 27, 2023

Jill Geisler: 6 things good leaders don’t do when delivering bad news

Don’t you just love those days when it feels great to be a manager? That’s when business is humming, quality is high, and your team is happy. As a leader, you have the delightful job of sharing success stories with everyone involved. Life is good. And then there are the far less pleasant days. In…

Jill Geisler September 13, 2023
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