Staff Development

Chapter’s essential spreadsheet skills training goes regional

HFMA’s Hudson Valley Chapter has been providing members with Excel training for more than 20 years. The program was so popular, it’s now offered regionwide.

By Crystal Milazzo March 26, 2022

Jill Geisler: Empathetic leadership: What it is and why it’s important for healthcare finance leaders

Jill Geisler explains empathetic leadership and its importance for healthcare leaders. She shares ways to cultivate empathy and highlights its potential downside.

By Jill Geisler March 10, 2022

Ken Perez: Healthcare assailed by a labor crisis, with pharmacy technicians particularly affected

The healthcare sector lost more than half a million workers from February 2020 to September 2021, contributing to labor shortages in the sector. An often-overlooked yet important element in this trend is the acute shortage among pharmacy technicians, who play a vital role in the delivery of pharmacy services.

By Ken Perez March 1, 2022

The pandemic isn’t the only reason for deferred care: Many transgender adults regularly forego care due to discrimination in healthcare settings

People defer care for many reasons. HFMA Chair Tammie Jackson shares how to make patients feel welcome and promote health equity, focusing on transgender adults.

By Tammie L. Jackson, FHFMA, MHA, CHFP February 26, 2022

Congress passes legislation to support programs designed to bolster mental health among healthcare professionals

Hospitals will be among the potential recipients of federal grants for establishing programs that support the mental health and well-being of healthcare professionals.

By Nick Hut February 18, 2022

Jill Geisler: Do you have what it takes to be a first-class mentor?

Jill Geisler discusses the mentor-mentee relationship and shares eight questions leaders should ask themselves before entering into a such an arrangement.

By Jill Geisler February 11, 2022

HFMA’s new Premium Facilitated Learning courses combine self-directed study with facilitator feedback and time for peer problem solving

Learn more about HFMA’s Premium Facilitated Learning — a new line of courses — that combine self-directed study with expert facilitation in this Q&A with HFMA’s Sue Spear, director of Digital Learning and Todd Nelson, director of Partner Relationships.

By Stephani Johnston January 11, 2022

Recruitment and retention strategies can help mitigate impacts of the Great Resignation

To maintain a high-quality workforce, hospitals and health systems must take deliberate steps to address common pitfalls in the recruiting process and to adopt proven strategies for enhancing retention.

By Joni Coccagna December 22, 2021

Ready for the moment: After her historic appointment as HFMA Chair, Tammie Jackson is eager to get to work on key healthcare issues

As the healthcare industry and the world at large increasingly focus on issues of social justice, Tammie Jackson on June 1 becomes the first Black person to serve as Chair in HFMA’s 75-year history.

By Nick Hut December 13, 2021

The COVID-19-induced surge in healthcare labor costs is testing hospitals and health systems

Struggles with the pandemic’s financial impact on the healthcare workforce leave few alternatives besides innovation, say industry experts and leaders on the front lines.

By Nick Hut December 9, 2021
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