How one hospital improved its call-bell responsiveness
Main article: Optimizing the patient experience from the C-suite NewYork-Presbyterian’s comprehensive patient experience strategy has led to year-over-year improvements in key metrics during the past three years, says Rick Evans, senior vice president and chief experience officer. He credits the organization’s rolling, three-year patient experience plan, which defines targets and sets strategies for a variety…
CMS cardiac procedure changes could cost hospital cardiac programs $700 million
In a move that could have profound financial implications for hospitals, the 2019 Outpatient Prospective Payment System final rule adds 17 cardiac procedures to the list of procedures approved by CMS to be performed in ambulatory surgery centers.
Example from the field: Managing clinical costs at a large, academic health system
One healthcare provider recognized that it would be impossible to make a material impact on clinical costs without also addressing related areas such as operational expenses and revenue cycle optimization.
Mayo Clinic Laboratories uses data, clinician teams to identify cost savings
Just one lab utilization initiative can have a massive financial impact, says Andrew Cousin of Mayo Clinic Laboratories. Don’t be so overwhelmed by the scope that you do not take that first small step.
Around the World in 40 Weeks: Maternity Care Outside the U.S.
Olakunle Olaniyan, MD, MBA, FHFMA, president of Case Management Covenants, discusses what the United States can learn from other countries when it comes to maternity care. Also: an interview with Matt Houston of GHX about adoption of automated payment processes and five fast facts about hospital mergers and acquisitions. Sponsored by GHX.
An inside view of hospital disaster preparedness
In this full-length interview, a Houston-based hospital CEO shares memories of Hurricane Harvey and his organization’s strategies for successfully maintaining operations.
How Providence St. Joseph Health used variation analysis to engage physicians
Kevin Fleming and Caleb Stowell from Washington-based Providence St. Joseph Health talk about how their system addressed clinical variation. Also: Rich Daly and Chad Mulvany debut Beyond the News, a deep dive into a current hot topic in healthcare.
Utilization Review: 5 Reasons Hospitals Lose Revenue
Hospitals can gain significant revenue by implementing an effective utilization review program.
Address risk factors to bend the cost curve in chronic care
To effectively manage the costs of care for patients with chronic conditions, healthcare organizations should look at social and behavioral factors to identify patients who could benefit from care management.
Reducing Clinical Variation to Drive Success in Value-Based Care (Part 1)
Engaging physicians and implementing risk adjusted analytics are two of the strategies that healthcare providers can use to address clinical variation in efforts to improve the value of care.