Putting the Consumer at the Center of QI
Today’s consumer centric healthcare innovations increasingly aim to combine improvements in patient satisfaction with upgrades in care quality. Some of these initiatives could even hasten recovery after surgery and bolster staff productivity. “Quality has been ingrained in
Marshfield Clinic Finds Success with Home Recovery Care
Marshfield Clinic’s home-hospitalization program is replicating the results that other hospital-at-home initiatives have shown: high patient satisfaction, good clinical outcomes, and significantly lower costs of care.
HFMA Executive Survey: Labor Management Trends
This 2018 HFMA survey sponsored by Navigant indicates healthcare executives anticipate both labor cost increases and staffing shortages over the next 12 months.
Pediatric Mental Health Should Be Everyone’s Concern
Heather Huszti describes the approaches used at CHOC Children’s to ensure that children with mental health conditions get the care they need.
5 Pitfalls to Avoid When Considering Security Staff Benchmarks
Clyde Hewitt presents areas of concern when determining appropriate staffing for information security.
5 Keys to Successful Performance Improvement
Bold moves, leadership, and constituent engagement are key to performance improvement initiatives.
Safety Net System Achieves $130M in Fiscal Improvements in 4 Years
Denials management and “keepage” strategies—keeping services within the health system—helped Maricopa Integrated Health Services improve its margins even in the face of a challenging payer mix.
New Committee for Patient Safety Will Coordinate National Efforts
As CFOs field more funding requests for patient safety initiatives, they need to be included in initiatives that develop a culture of safety.
Hospitals Are Using Cost Reduction to Trim Patient Charges
The healthcare industry has undergone a major decrease in average annual charge growth. Hospitals at the lowest end of the charge growth spectrum are using cost reduction to slow the level of charge change.
A New Framework for Healthcare Performance Improvement
Improvement initiatives must increasingly focus on long-term, high-impact areas that reengineer clinical care, sharpen an organization’s service portfolio, and exploit the system’s scale of operations.