Service Line Management

Mercy Saves Millions in the OR Through Standardization and Automation

Surgeons from Mercy’s 41 hospitals worked with perioperative directors to reduce costly physician preference items. The health system also used an inventory management system to improve charge capture and eliminate time-wasting manual processes. Overall, Mercy has cut its supply costs by $3.6 million in 12 months.

Laura Ramos Hegwer December 12, 2018

Hospital Saves $49M by Engaging Department Leaders

Small-scale projects to reduce waste and improve efficiency can add up to boost hospital bottom lines. The key is tapping leaders’ knowledge of what processes need to change.

Laura Ramos Hegwer December 12, 2018

Key Factors in Cath Lab Financial Performance

The average cath lab program generates a negative profit margin on Medicare patients, and that population is growing. Analyzing cath lab care pathway design can help hospital leaders bend the cost curve back to operating profitability.

John Yanuzzelli October 10, 2018

NewYork-Presbyterian Curbs Costs with a Structured Redesign Approach

By pairing project management professionals with operational leaders on key initiatives, the organization achieved $96 million in cost savings in 2017 while maintaining high-quality care.

Laura Ramos Hegwer August 6, 2018

How to Grow High-Value Service Lines Effectively

Growing top-performing service lines can be an effective strategy for healthcare organizations to advance their business objectives.

Gary Druckenmiller, Jr. July 3, 2018

The Shift to Outpatient TKA—What’s the Big Deal?

Hospitals should prepare for the impending revenue impact of a shift of total knee arthroplasty (TKA) procedures from inpatient to outpatient settings by developing strategies to retain market share for TKA.

Michael Rovinsky, MBA June 26, 2018

Service Line Analytics: Sound Decision-Making Starts with Reliable Data

Healthcare organizations are recognizing that incorporating service line analytics into strategic activities enables better understanding of each area’s financial and operational impacts. In addition, service line analytics signal when real-time improvements are needed and drive more informed decision-making.

Jay Spence June 11, 2018

Christiana Care Avoids $100M In Costs by Improving Quality, Cutting Waste

Leaders at Christiana Care have reduced waste by ensuring appropriate use of telemetry and modifying their electronic health record to eliminate ordering of automatically recurring lab tests. They also have improved outcomes by better managing blood products and using a care management tool to target at-risk groups.

Laura Ramos Hegwer April 10, 2018

Setting a Course for Growth Through Optimal Service-Line Performance

For a health system, developing the analytics required to manage service-line performance across the care continuum involves an evolutionary process from rudimentary and intermediate to advanced and, ultimately, innovator stages.

Jennifer Ittner April 3, 2018

Ask the Experts: Service Line Analysis

What are the main steps in developing a productivity benchmark model for a service line? 

HFMA February 20, 2018
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