Patient Access

Cost Effectiveness of Health Report, September 2021

HFMA’s Cost Effectiveness of Health Report, sponsored by Kaufman Hall, is a monthly e-newsletter that will explore ways to ensure healthcare delivery in the United States is not only financially sustainable but also cost effective for all of its stakeholders — including health systems, physicians, health plans and patients. In this inaugural issue of the report, healthcare futurist Jeff Goldsmith shares his perspectives on the need for a focus on improving cost effectiveness of health as a societal imperative.

By HFMA September 27, 2021

From intake to billing: 5 tips for safe, successful digital communications with patients

Patients know what service excellence is. In their daily interactions with companies, they’ve come to expect it. It’s reasonable for patients to want and expect their healthcare providers to offer the same level of service by meeting them on their preferred digital communication channels. Fortunately, there are no rules against communicating with patients digitally. Doing…

By HFMA September 10, 2021

Healthcare News of Note: Providers should continue forward movement on improving digital patient access, survey suggests

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Expectations for convenient access to care in the pandemic era, a look at ICU bed use across the U.S., and the cost of hospitalizations among unvaccinated adults.

By Deborah Filipek September 3, 2021

How 3 healthcare organizations are focusing on access and transparency to drive revenue cycle performance

Three winners of HFMA’s 2021 MAP Award share their innovative and effective strategies to build a strong revenue cycle amid uncertainty.

By Laura Ramos Hegwer August 28, 2021

How to engage with patients where they are by balancing automation with the human touch

As provider organizations develop sophisticated automated systems, they should also make sure patients always have an opportunity to talk with a real person in the organization, because patients tend to be drawn to organizations where they feel a personal connection. Providers should address this patient need by having dedicated staff whose role is to personally engage with patients.

By Day Egusquiza August 26, 2021

Pandemic era requires flexible revenue cycle solutions

Learn how one company’s enterprise revenue cycle management solution delivers operational success for customers.

By HFMA August 24, 2021

Critical access hospitals reap benefits of HFMA Enterprise Membership

HFMA’s Enterprise Membership program offers critical access hospitals vital tools and resources that their leaders and team members need to succeed in today’s ever-changing healthcare landscape.

By Karen Wagner August 16, 2021

Analyzing pre-payment and point-of-service collections efforts

Important learnings from a June 2019 HFMA Annual Conference intercept survey about how hospitals and health systems are making strides in proactively collecting patient payments.

By HFMA August 15, 2021

News of Note: U.S. healthcare ranks last in comparison with 10 other high-income countries in a report by The Commonwealth Fund

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Study says U.S. healthcare ranks last, LGBT+ community faces disparities, and 18 groups demand better healthcare.

By Deborah Filipek August 13, 2021

Supreme Court leaves Affordable Care Act intact, but stakeholders say healthcare reform still has a ways to go

Hospital advocates applauded a Supreme Court ruling June 17 that left the Affordable Care Act in place.

By Nick Hut June 18, 2021
googletag.cmd.push( function () { googletag.display( 'hfma-gpt-leaderboard' ); } );

{{ loadingHeading }}

{{ loadingSubHeading }}

We’re having trouble logging you in.

For assistance, contact our Member Services Team.

Your session has expired.

Please reload the page and try again.