Patient Experience

Maximizing recoveries while ensuring patient satisfaction

As a provider, gain insight on how to look for a potential partner such as having ability to ensure patient satisfaction, understanding the revenue cycle and providing detailed reporting and analytics.

HFMA August 31, 2022

Customizing patient financing solutions and easing the financial burden for patients

Discover how a provider of patient financing company uses a patient-focused approach to ensure each patient receives the same care with their financial obligations as they do with their clinical care.

HFMA August 31, 2022

Optimizing revenue cycle solutions to engage patients and improve the patient experience

In response to patients’ poor billing experiences, one company is working with its healthcare partners to implement omnichannel communications to provide patients with a safe and convenient channel to pay for services in a method they prefer.

HFMA August 31, 2022

What revenue cycle strategies enhance the patient experience

In a roundtable discussion, revenue cycle leaders chat about strategies they developed to enhance the patient experience while navigating the payment process.

HFMA August 31, 2022

Gail Wilensky: Achieving health equity in the U.S. requires a preventive approach

Social determinants of health (SDoH) present a severe challenge for our nation by perpetuating inequities both in access to care and in the quality-of-the outcomes of care. Although interventions that address the challenges posed by SDoH are helpful throughout a person’s life, they can be most helpful if they occur early on, with a focus on enhancing early childhood education and food security.

Gail R Wilensky, PhD August 31, 2022

Bruce Haupt: How the revenue cycle can help patients make healthy choices

The revenue cycle should be designed to give patients choices that help make healthcare more affordable for them, says Bruce Haupt, president and CEO of ClearBalance Healthcare. By clearly communicating those choices, organizations can promote improved health by encouraging patients to seek care they might otherwise have deferred.

Eric C. Reese, PhD August 31, 2022

ElevatePFS delivers exceptional, patient-focused revenue cycle management services

Are you a provider dealing with government regulations, recovering from the COVID-19 pandemic, and adapting to technological advancements? Find out how to alleviate stress while navigating the complex revenue cycle challenges, while also delivering a positive patient experience.

HFMA August 30, 2022

Healthcare News of Note: Cancer is now the top driver of large employers’ healthcare costs

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: The No. 1 driver of healthcare costs for large employers is cancer, the gender pay gap for physicians has gotten larger, and NRC Health names the top facilities for consumer loyalty and patient experience.

Deborah Filipek August 29, 2022

Prioritization helps drive success in healthcare

A survey found that the most successful healthcare organizations are those that embrace consumerism and proactively seek ways to better meet patient needs.

Jeni Williams August 26, 2022

Healthcare News of Note: Oracle-Cerner deal has the potential to transform healthcare

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Oracle’s purchase of Cerner has the potential to transform the healthcare industry, Medicare spending on physician services during 2020 never recovered to pre-pandemic levels, and patients would leave a provider after a data breach of personal information.

Deborah Filipek August 26, 2022
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