Patient Satisfaction

The best of 2023 from HFMA’s editorial team

The HFMA editors share their favorite content from this year and provide a glimpse of what's to come in 2024.

Erika Grotto December 4, 2023

Why autonomous coding is having a moment in healthcare

Autonomous coding is growing in the healthcare industry, and the market is expected to reach $88 billion by 2030, up from $35 billion in 2022. Some expected outcomes of this include: Faster revenue cycle, less human intervention and improved patient satisfaction and care.

HFMA October 16, 2023

It starts with mental health: How caring for transgender youth makes for healthier adults

Rodrigo Heng-Lehtinen, executive director for the National Center for Transgender Equality, returns to the podcast to discuss the misconceptions around transition-related care for young people.

Erika Grotto October 2, 2023

Fighting for systemic change by putting the patient first

Rami Karjian and Raphael Rakowski of Medically Home discuss emphasizing patients over all else in healthcare, and Julie Lambert and Lori Zindl from Inovalon talk about an RCM survey.

Erika Grotto August 14, 2023

How the patient financial experience impacts loyalty

Healthcare organization leaders from across the country share insight on creating patient financial experiences that drive payment while protecting patient retention in this roundtable.

HFMA April 28, 2023

Healthcare Blame Game, the podcast: First episode is here!

The much-anticipated pilot episode of the “Healthcare Blame Game” podcast is now live and available to HFMA members. In this episode, HFMA Chief Content Executive Brad Dennison and Executive Producer Erika Grotto question the methodology and narrative of a recent Kaiser Health News investigation.

Erika Grotto April 11, 2023

Healthcare News of Note:  7 hospitals earn a Press Ganey award for outstanding nursing quality

Seven hospitals were recognized for elevating nursing excellence and improving patient outcomes with Press Ganey’s National Database of Nursing Quality Indicators Award for Outstanding Nursing Quality. Only 48% of Americans rank the quality of U.S. healthcare as excellent or good, according to results of a Gallup Health and Healthcare survey. Nearly half of Americans are…

Deborah Filipek February 20, 2023

Healthcare News of Note: What were the 5 most-read Healthcare News of Note blog entries of 2022?

This week’s edition of Healthcare News of Note is devoted to the top five Healthcare News of Note blog posts from 2022. Find out what topics healthcare finance professionals found most interesting in this year-end wrap-up.  

Deborah Filipek December 28, 2022
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