Revenue cycle technology trends
The results of a September 2019 HFMA study about revenue cycle challenges and opportunities and how hospitals and health systems are addressing them.
Revenue Cycle Strategist October 2019
The October issue of Revenue Cycle Strategist features articles on medical debt, robotic process automation, consumerism, patient experience and denials management.
Patients, employees and technology lead revenue cycle transformation
From our sponsor, Parallon Revenue cycle is an intricate balance of delivering an exceptional experience that patients demand, while preserving the financial integrity that drives success. What better way to remain in a state of equilibrium than breaking away from antiquated workflows and processes and updating your infrastructure to ensure you exceed expectations on all fronts. The modern…
Deciding whether to build or buy robotic process automation systems
There are many considerations in the quest to automate revenue cycle processes. Revenue cycle leaders must set the stage by determining whether to build a system internally or partner to implement robotic process automation.
What exactly is robotic process automation?
Today’s robots can be governed by business logic, structured inputs and artificial intelligence to manage complex processes and apply decision-making abilities.
How to prepare your revenue cycle and your employees for a digital workforce
Transitioning the revenue cycle process to a digital workforce should include integration of a strategic human workforce plan to manage employee anxiety about job redeployment and attrition.
Ontario Systems: Helping Healthcare Organizations Realize the Benefits of an Accountable Collections Team
Steve Scibetta, vice president and general manager at Ontario Systems, offers strategies for optimizing the revenue cycle, including employing supportive accounts receivable technology and building an accountable collections team.
Revenue Cycle Strategist: April 2019 Issue
Subscribers to Revenue Cycle Strategist may access the individual articles below. Patient Access Northwell Health Tackles Patient ID Matching BY LOLA BUTCHER Patient-identification-matching problems increase as the healthcare industry consolidates, but patient-matching solutions are available to reduce the backlog of duplicate records as an intensive effort by one health system proves. Coding Q&A Coding Denial Trends—How to…
Pursuing a Proactive Denials Strategy Helps Resolve Denials and Prevent Recurrence
A look at how one company is partnering with healthcare organizations to use data and technology to address the root causes of long-standing problems, including denials.
Data Integration Challenges Prevalent with Outside Vendors
Today’s revenue cycle increasingly relies on external business partners to process payments. Unfortunately, passing accounts back and forth from the business office to outsourced vendors brings data integration challenges. Often, reconciliation issues occur when the same account is in multiple locations such as with the hospital and the outsourced vendor. This breakdown in inventory integrity…