Exemptions to Anthem’s ED Policy
Anthem will not deny an ED claim based on the prudent layperson standard if certain conditions apply.
Ask the Experts: Physician Practice System Implementation
Is there a template for a new physician practice management system implementation plan geared towards denial management and collection modules?
New Best Practices for Reporting Bad Debt
Credit reporting is becoming less effective as a result of new regulations and evolving hospital bad debt programs.
Billing Processes Need Overhaul as Patient Payments Increase
The challenge of increasing patient financial responsibility is compounded by consumers’ confusion with billing documents.
Closing Patient Communication Gaps
While some patients struggle to pay their healthcare bills, it’s also true that plenty of bad debt is the result of disconnects in the billing process and confusion over what patients owe.
Offshore Coding Costs More in the Long Run
Offshore coder productivity was 34 percent lower per hour than domestic coders, according to a recent study. Healthcare organizations needed 51 percent more offshore coders, raising the effective hourly rate of offshore coders to $52.85 per hour, versus $60 for domestic coders.
How Chargemaster Maintenance Can Contribute to Price Transparency
CMS has proposed requiring hospitals to publish their standard charges online. Once this data becomes public, finance departments must be able to explain it to consumers.
Reinventing Medical Payments: The Urgency for Digital Transformation to Prioritize Patients
The rising cost of health care has made the need for convenience in patient payments necessary for both patients and providers.
Cedar: Reimagining the Patient Financial Experience
Cedar’s CEO and co-founder tackles the topic of patient payment and the importance of having an innovative patient financial management system.
The Golden Hour for Member Engagement: Onboarding and Pre-Boarding for Lower Costs and Improved Healthcare Consumer Experience
Cynthia Nustad describes how commercial health plans can improve consumer communication.