Revenue Cycle

Ensuring Proper Payments for Substance Abuse Services

Substance abuse treatment providers can maximize payments through contract negotiations and eligibility verification and precertification processes.

Divya Annasingh June 5, 2017

Linking Professional Fee and Facility Fee Data to Get the Big Picture

Matching patient and encounter data helped one Vermont hospital overcome the challenges of working with two different billing systems for its facility and physicians.

Laura Ramos Hegwer June 5, 2017

Ask the Experts: Observation Status

How does your facility manage appropriate charging for observation hours, excluding any of the procedure times that are not permitted?

HFMA May 23, 2017

Embedding Revenue Cycle Leaders Into Physician and Hospital Operations

Ochsner Health System, New Orleans, gained $18 million in revenue by implementing a collaboration strategy between clinical personnel and revenue cycle leaders.

Greg Douglass May 23, 2017

Closing the Loop by Selling Bad Debt

The increase of deductibles and self-pay accounts have hospitals and health systems looking at the sale of bad debt as a way to increase income.

Richard R. DeSoto May 23, 2017

Top Patient Concerns About Medical Bills

Patients named seven areas that concern them the most about their healthcare billing statements.

HFMA May 19, 2017

Using Human-Centered Design for Patient Statements

A design team used "human-centered design" to create an award-winning patient statement supported by online documentation.

Lola Butcher May 19, 2017

Ask the Experts: Managing Denials

I am considering creating a denials team and managing all the denials in patient financial services. How have you managed denials and achieved success?

HFMA May 15, 2017

How South Shore Health System Protected Revenue During an EHR Transition

South Shore Health System created a formal revenue integrity department to mitigate revenue loss during its EHR transition and to monitor and track progress after implementation.

Lisa A. Eramo May 15, 2017

The Status of ICD-10: An Insider’s View

Nena Scott provides a look at the progress of ICD-10 18 months out. 

Nena Scott April 26, 2017
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