Revenue Cycle

Forum Networking Webinar: Patient Financial Communications: Presbyterian Healthcare Services Case Study

A revenue cycle leader describes an award-winning patient financial communications program that includes processes for scheduled, unscheduled, emergency, and self-pay patients.

HFMA July 6, 2017

Yale New Haven Hospital Homeless Patient Screening Tool

Yale New Haven Hospital asks specific housing-related questions to determine whether patients are homeless.

Lola Butcher June 29, 2017

Bad Debt, Charity Care Contribute To Differences in Patient Revenue

Low margin hospitals may be receiving reduced payments from commercial insurance, which may contribute to their lower net patient revenues.

HFMA June 29, 2017

10 Critical Medicaid Trends to Watch

It is important for hospitals and health systems to forecast the impact of proposed healthcare legislation on Medicaid payments, eligibility teams, and patients.

Marie Hinds June 29, 2017

Hiring for Effective Post Service Revenue Cycle Performance

Revenue cycle leaders agree that positive, motivated candidates can overcome a lack of back-end knowledge and experience to become valuable employees.

Erin Murphy June 29, 2017

Screening and Coding for Homelessness

Health systems are recognizing that homelessness is a root cause of high healthcare utilization, but most systems do not screen and code for homelessness. Revenue cycle, patient access, and coding staff can play a role to improve homeless patient outcomes and reduce avoidable utilization by screening for and documenting homelessness.

Lola Butcher June 29, 2017

Responsive Payment Support: Changing the Mindset for Self-Pay Collections

John Talaga of OnPlan Health discusses a strategy to address the increase of self-pay accounts.

John Talaga June 22, 2017

The Patient is Always Right

David Wurcel of Yale New Haven Health explains why patient friendly billing is essential.

David Wurcel June 21, 2017

E&M coding levels for hospital EDs, 2013-15

Hospitals should analyze coding patterns in their use of E&M APC codes and compare them with national coding trends to understand the extent that their coding practices conform with industry norms. 

HFMA June 20, 2017

Process Improvement Can Prevent Denials

Approximately two-thirds of the top ten reasons for denials during the first quarter of 2017 were related to patient access issues.

Ryan Feldt June 5, 2017
googletag.cmd.push( function () { googletag.display( 'hfma-gpt-leaderboard' ); } );