Revenue Cycle

NYU Langone Emergency Physicians Connect Patients to Financial Counselors

Emergency physicians use an order in the electronic health record system to request financial counseling for patients who express concern about the cost of emergency care.

Lola Butcher September 14, 2017

Time for Hospitals to Pursue a ‘Nip and Tuck’ Chargemaster Pricing Strategy?

Hospitals should balance their concern about achieving the margins they require to accomplish their missions with the need to maintain defensible pricing in an environment of increasing healthcare price transparency.

Jeff Helton,  PHD, FHFMA, CMA, CFE September 5, 2017

TCPA Lawsuits Are Exploding

The TCPA was never intended to prohibit or negatively affect legitimate business-related calls, but that has been the result of court decisions allowing class action lawsuits.

HFMA September 5, 2017

Patients as Payers: An Analysis of Current Trends

Patient payments have increased overall, but the actual dollar value of most individual transactions decreased by 3 percent, potentially indicating that patients are finding it difficult to come up with all the money owed at point of service.

Dustin Hamilton August 29, 2017

Opioid Pattern Variations Highlight Need for Careful ICD-10 Coding

When coders capture intent, type of use, and associated manifestations for opioid abuse cases, they assist researchers in developing statistics that drive public health decisions.

Kim Carr, RHIT, CCS, CDIP, CCDS, ICD-10-CM/PCS Trainer August 29, 2017

Are You Prepared for These Three Self-Pay Risks?

Hospitals face risks associated with three major statutes that impact revenue cycle processes: autodialer rules, debt collection, and charity care requirements. 

Leslie Newman August 29, 2017

How Penn Medicine’s EHR Conversion Yielded an Integrated Revenue Integrity Department

In addition to measuring metrics at each EHR go-live stage, the budding revenue integrity structure included revenue reconciliation committees at each hospital to review department charge capture daily. Ultimately, the revenue integrity department would support the clinical areas for each of these committees long-term to ensure sustainability.

Technology: Jill Richards August 29, 2017

Award-Winning Healthcare Providers Offer Insights for Improved Revenue Cycle Performance

The 17 winners of HFMA’s 2017 MAP Award for High Performance in Revenue Cycle offer tips on revenue cycle excellence that can benefit other providers.

Laura Ramos Hegwer August 23, 2017

Avoiding the High Cost of High-Capture Leakage

Adoption of efficient practices, along with the implementation of a charge capture system that suits the needs of a healthcare organization, can bring significant recaptured revenue.

Harriett Johnson August 23, 2017

Payment Security and Compliance: A Primer for Healthcare Revenue Cycle Decisionmakers

Compliance with credit card security standards has taken on greater importance for hospitals as with the increased likelihood that patients might use credit cards to cover growing payment obligations imposed by high-deductible health plans.

David King August 23, 2017
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