Communications Best Practices Measurement Criteria
These measurement criteria are based on the Patient Financial Communications Best Practices.
Best Practices for Communications in All Settings
This section of the Patient Financial Communications Best Practices addresses communication for all settings.
Patient Financial Communications Adopter Recognition Program
Show that you've implemented best practices for patient financial communications. Let HFMA recognize your organization as a Patient Financial Communications Adopter.
Patient Financial Communications Steering Committee
The Patient Financial Communications Best Practices were developed by steering committee of experts, including representatives of patients, hospitals, physicians, and others.
Best Practices for Communications in Advance of Service
This section of the Patient Financial Communications Best Practices addresses communication in advance of service.
Best Practices for Communications at the Time of Service
This section of the Patient Financial Communications Best Practices addresses communication at the time of service outside the emergency department.
Best Practices for Communications in the Emergency Department
This section of the Patient Financial Communications Best Practices addresses communication in the emergency department.
Patient Friendly Billing Project
The Patient Friendly Billing® project promotes clear, concise, and correct patient-friendly financial communications.
Revenue Cycle Forum Tools
Real-life spreadsheets, policies, and other resources that you can download and start using—today!
Revenue Cycle Forum Ask the Experts Answers
Revenue cycle experts answer questions submitted by Forum members.