How to protect revenue in a digital-first ecosystem
As hospitals become more digitally connected and AI-enabled, revenue cycle operations must shift from reactive problem-solving to proactive prevention by embedding data integrity, automation and revenue protection directly into care workflows.
5 keys to enhancing automation, expanding capacity and improving efficiency to reduce costs
Healthcare organizations in 2026 are operating under sustained financial strain. Margins remain compressed, workforce shortages continue, payer requirements are more complex and patient financial responsibility has increased. At the same time, many revenue cycle operations still rely on fragmented systems and manual processes that limit efficiency and delay cash flow. The traditional, reactive revenue cycle…
Future success means treating revenue cycle as a strategic asset, not a support function
Healthcare finance leaders can improve liquidity and cash flow through working capital, patient collections strategy and smarter disbursements.
Predict, prevent, perform: The AI evolution of denials management
Healthcare providers continue to face escalating denial rates that erode financial performance and operational capacity. In 2025, denial rates averaged near 12%, with many organizations experiencing even higher volumes — each percentage point representing millions of dollars tied up in unresolved claims. The growing volume and complexity of denials are no longer manageable with legacy,…
A key antitrust case against providers, plus the marriage of patient experience and AI
Nick Hut and Shawn Stack discuss the latest in healthcare finance news. Erika Grotto talks with Jonathan Wiik of FinThrive about how a great patient experience and AI can go together. Also in this episode, a fond farewell to Shawn as he departs the podcast and HFMA.
Automated payment reconciliation emerges as critical gap in healthcare revenue cycle
Organizations of all sizes are actively working to improve processes through increased automation, but each market segment has its own challenges. Read this report to discover the findings.
Ken Perez: AI, the healthcare industry’s private-sector-led revolution
With the advent of AI, many industry observers say the U.S. healthcare industry is standing at the brink of a sea change. As industrywide adoption of AI accelerates, now is a good time for the industry’s stakeholders to pause for a moment and take stock of what this new technology means for the healthcare system.…
David Johnson: The AI infrastructure advantage — Build it and consumers will come
As a Peace Corps volunteer in Liberia, West Africa, I witnessed the transformative power of connecting isolated rain-forest villages to road networks. Suddenly, never-before-seen goods and services appeared. Villagers could travel for education, work and pleasure. A road’s arrival was both exciting and disruptive. New opportunities emerged as old ways disappeared. Based on its traditional…
Why revenue cycle teams must prepare for extended downtime in the age of cyber threats
In today’s volatile cybersecurity landscape, healthcare organizations are under siege. Ransomware, data breaches and cloud outages are no longer rare events — they are persistent threats with enterprisewide consequences. For revenue cycle teams — the financial lifeblood of hospitals — the pernicious effects are immediate: If systems are down, claims don’t go out, cash doesn’t…
2026 MAP Awards presented to 20 organizations for revenue cycle performance
CHICAGO (March 18, 2026) – The Healthcare Financial Management Association (HFMA) announced the 2026 winners of the MAP Award for High Performance in Revenue Cycle, including three integrated delivery systems, eight hospital systems, four individual hospitals, two critical access hospitals and three physician practices. “We want to congratulate these award winners for their dedicated efforts to strengthen…