The Hospital of the Future Part II: Technology drives a new era of healthcare
Technology is transforming healthcare by improving patient experiences, supporting clinical teams, and increasing efficiency through innovations such as AI, automation, and smart hospital rooms. However, healthcare leaders must make strategic investments that balance financial sustainability with long-term benefits, including better patient outcomes, reduced administrative burdens, and more personalized care.
AI must earn its place in healthcare operations by showing its value
Healthcare leaders should evaluate AI and automation investments based on measurable outcomes, organizational priorities, and their ability to improve revenue cycle performance and workflows.
The autonomous mid-cycle keeps the patient story intact
AI-powered platforms can improve revenue cycle accuracy by connecting clinical documentation and coding across the patient journey, allowing healthcare professionals to focus on cases requiring human judgment.
Patients, ‘the fastest-growing payer,’ could also be the best-performing one
Purpose-built AI can simplify patient billing by clarifying financial responsibility, resolving payment issues and building trust, improving both the patient experience and provider reimbursement.
The hospital of the future runs on connected intelligence
Healthcare’s future depends on connecting AI, people and workflows to reduce administrative burden, improve operational and financial performance, and give clinicians more time to focus on patient care.
Future-forward RCM: deterministic at the core, agentic at the edge
The future of revenue cycle management combines traditional automation for routine tasks with agentic AI to resolve complex reimbursement issues, escalating cases to human experts when judgment is needed.
Purposeful AI helps safeguard revenue cycle performance, healthcare leaders say
Several healthcare leaders gathered to discuss their real-world experiences, frustrations and successes in deploying technologies like AI and automation. Read this roundtable to gain insight from other professionals navigating an evolving healthcare world.
When is ROI not about the dollars?
Erika Grotto discusses technology with Jeff Gautney of Rush University System for Health in an expansion of the interview that appeared in the October-November issue of hfm. That story about patient-facing innovation was by HFMA writer Jeni Williams. In this episode, Gautney speaks about the decision-making process behind new technology. Also in this episode, Nick…
Agentic AI in healthcare: The devil is in the workflow
As a wave of agentic AI solutions sweeps into healthcare enterprises, healthcare leadership is determined to harness its full power. AI promises to transform health enterprises. But whether the results meet expectations depends crucially upon how it is implemented. As Stuart Winter-Tear recently warned, we are not installing agents, we are redesigning work.a If we…
Why a new EHR is often not a financial solution for independent hospitals
In healthcare technology discussions, the electronic health record (EHR) is often positioned as the centerpiece of organizational transformation. For independent and rural hospitals, the reality tends to be far more complicated than for typical implementation conversations focusing predominantly on concerns about clinical integration, interoperability, provider workflow optimization and patient safety.a Impacts of ineffective EHR implementations…