Ken Perez: AI, the healthcare industry’s private-sector-led revolution
With the advent of AI, many industry observers say the U.S. healthcare industry is standing at the brink of a sea change. As industrywide adoption of AI accelerates, now is a good time for the industry’s stakeholders to pause for a moment and take stock of what this new technology means for the healthcare system.…
David Johnson: The AI infrastructure advantage — Build it and consumers will come
As a Peace Corps volunteer in Liberia, West Africa, I witnessed the transformative power of connecting isolated rain-forest villages to road networks. Suddenly, never-before-seen goods and services appeared. Villagers could travel for education, work and pleasure. A road’s arrival was both exciting and disruptive. New opportunities emerged as old ways disappeared. Based on its traditional…
Why revenue cycle teams must prepare for extended downtime in the age of cyber threats
In today’s volatile cybersecurity landscape, healthcare organizations are under siege. Ransomware, data breaches and cloud outages are no longer rare events — they are persistent threats with enterprisewide consequences. For revenue cycle teams — the financial lifeblood of hospitals — the pernicious effects are immediate: If systems are down, claims don’t go out, cash doesn’t…
2026 MAP Awards presented to 20 organizations for revenue cycle performance
CHICAGO (March 18, 2026) – The Healthcare Financial Management Association (HFMA) announced the 2026 winners of the MAP Award for High Performance in Revenue Cycle, including three integrated delivery systems, eight hospital systems, four individual hospitals, two critical access hospitals and three physician practices. “We want to congratulate these award winners for their dedicated efforts to strengthen…
Hospitals urged to strengthen cybersecurity amid rising Iran-linked threats
March 16 update During the week of March 9, the Michigan-based medical equipment manufacturer Stryker reported being hit by a cyberattack. Per various news reports, the attack was perpetrated by a hacking group linked to Iran. The company says operations ranging from manufacturing to processing and shipping are being impacted, but products in the field…
Medicare claims processing modernization gains urgency at CMS
In 2025, the newly created U.S. Department of Government Efficiency (DOGE) was associated with the large-scale culling of staff and a proposed restructuring at HHS, along with substantial reductions in personnel at many other departments. These days, in addition to releasing a massive file of provider-level Medicaid billing data, DOGE is placing its healthcare focus…
HFMA CEO Jordan, healthcare leaders point to urgency of affordability challenges during ViVE conference
There’s an urgency to address healthcare affordability, panelists at a ViVE conference presentation Tuesday, Feb. 24, agreed — and the need for action is driving bold, collaborative ventures among leaders in healthcare, health tech and private equity. “I think the clock’s really ticking for real now,” said Marcus Whitney, founding partner of Jumpstart Health Investors. “I don’t think anyone cares to protect incumbents anymore, so…
Gen AI is coming for medical bills: 3 ways to prepare
Patients are behind one of the latest applications of AI to the healthcare revenue cycle, and they are using it to review their bills. Stories of consumers using ChatGPT or other generative AI tools to trim thousands from their medical bills by questioning charges are appearing in the news and social media. YahooFinance wrote about…
How to optimize the revenue cycle workforce in 2026
In 2026, revenue cycle performance is inseparable from workforce design. Health systems are navigating sustained margin pressure, rising patient cost responsibility and escalating payer complexity — all while competing for limited domestic talent. Recent Kaufman Hall National Hospital Flash Reports continue to show margin volatility across U.S. hospitals, with labor costs and payer-related delays remaining…
Coding-aware ambient AI gains traction for revenue integrity and compliance
The use of ambient AI offers strong potential for transforming healthcare by automating tasks to reduce documentation time and burnout from time spent on after-hours documentation, according to research by the American Medical Association.[1] A KLAS report indicates that while only a minority of organizations have reached deep adoption (defined as greater than or equal…