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Policies and Practices | Patient Financial Communications

Patient Friendly Billing Project

Policies and Practices | Patient Financial Communications

Patient Friendly Billing Project

The Patient Friendly Billing® project promotes clear, concise, and correct patient-friendly financial communications.

The Patient Friendly Billing® project promotes clear, concise, and correct patient-friendly financial communications. Learn more


Featured Reports

Reconstructing Hospital Pricing Systems – An overview of the hospital pricing system, its evolution, and the objectives driving pricing system reform

Consumerism in Health Care: Achieve a Consumer-Oriented Revenue Cycle – Providing patients timely estimates, communicating about financial assistance, and other consumer-focused practices

Strategies for a High-Performance Revenue Cycle – Ready-to-use ideas and critical practices for implementing and achieving revenue cycle excellence


Patient Friendly Billing e-Bulletin

HFMA's Patient Friendly Billing e-Bulletin, sponsored by Change Healthcare, provides practical how-to strategies and information for improving patient financial communications, achieving transparent pricing, and creating a more patient-friendly revenue cycle.

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More Patient Friendly Billing Resources


Patient Friendly Billing® is a proprietary trademark of Healthcare Financial Management Association, Copyright ©2019, Healthcare Financial Management Association, all rights reserved.

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Related Articles | Patient Financial Communications

Blog | Patient Financial Communications

CMS makes templates available to help with aspects of the new surprise billing regulations

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Providers must furnish ‘good-faith’ price estimates to self-pay patients starting next year

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