December 2019

Cover story

Trend | Financial Leadership

Beyond compliance: Healthcare CFOs face many situations in which ethics can guide decision-making

From deciding on capital allocations to collaborating on efforts to reduce waste, healthcare CFOs have many opportunities to set a tone that influences behavior throughout their organizations.


How To | Revenue Cycle

2 tools to help providers optimize patient payment plans and boost collections

To ensure patient payment plans are working well for an organization, leaders must analyze the true cost of servicing those plans.

Trend | Care Management

Healthcare leaders view care coordination as an increasingly vital investment, survey finds

An HFMA survey of healthcare finance leaders found varying approaches to care coordination payment mechanisms, infrastructures and strategies for generating an ROI.

Case Study | Bundled Payment

4 goals for bundled payment: How a hospital succeeded under BPCI-A

Abington Hospital has enjoyed success under the Bundled Payments for Care Improvement Advanced model by focusing on four key goals, including identifying episodes with sufficient opportunities to reduce costs below CMS’s target prices.

Trend | Analytics

For healthcare analytics, systems and culture breed success

Research conducted by HFMA and sponsored by EPSi shows that healthcare organizations are still grappling with technological and cultural issues as they attempt to implement effective analytics programs.


Column | Leadership

A dare to healthcare finance professionals: Take a different approach

From the Chair: Healthcare finance leaders should internalize the idea of "contribution before consideration" and put it into action.

Column | Accountable Care Organizations

It’s time to acknowledge the success of CMS’s MSSP

Eye on Washington: The Medicare Shared Savings Program has achieved some noteworthy successes, and the program's continued ability to be successful will depend on physician leadership and involvement.

Column | Staff Development

Effective performance management requires knowing how to give positive feedback

Positive feedback is a powerful tool for performance management when done right. Doing it right requires understanding the definition of effective feedback: information with intent to influence.

Column | Strategic Partnerships Mergers and Acquisitions

If CINs could talk, what would they tell hospitals?

Integration: Clinically integrated networks (CINs) require increased attention if they are to fulfill their full potential for delivering good, cost-effective care.

Column | Productivity and Process Improvement

How loading luggage can be a healthcare staffing innovation

Innovative thinking should create the right connection between a healthcare organization's technological capabilities and its processes.

Column | Capital Finance

How health systems can adapt their approach to credit management and debt capacity to marketplace changes

Capital Finance: The healthcare market is evolving rapidly. Health systems’ approach to credit management and debt capacity must adapt accordingly.

Column | Leadership

This holiday season, let’s celebrate the everyday healthcare heroes

From the President: HFMA President and CEO Joe Fifer reflects on the invaluable contributions of the people on the frontlines of our healthcare system.


News | Partnerships and Value

HFMA leaders expand Association's presence at Abu Dhabi Healthcare Information Summit

HFMA leaders presented a revenue cycle session and met with delegates attending an AHIMA international summit in the United Arab Emirates.

Column | Staff Development

Region 5 members partake in service projects

HFMA’s Region 5 members are in the giving mood and spirit, participating throughout the year in both regional and individual Chapter service project.

News | Staff Development

Enterprise membership spurs substantial growth in HFMA certifications at Geisinger

Enterprise News: Geisinger, a Pennsylvania health system, is encouraging HFMA Enterprise members in its organization to pursue certifications.

News | Healthcare Business Trends

News Briefs for December 2019

Recent news stories affecting healthcare finance

Trend | Billing and Collections

In the wake of recent news, providers should examine their patient collection practices to avoid pitfalls

Best practices can help healthcare providers avoid some of the pitfalls of trying to collect on patient debt.

Column | Staff Development

Maryland Chapter member takes on three new roles

A Maryland Chapter member retired from her full-time career to take on three new professional roles. Plus, Board members across different Chapters share new life updates.

Trend | Operations Management

5 areas where hospitals can improve both financial performance and patient care

Data Trends: CMS data in the Medicare Provider Analysis and Review file indicates U.S. hospitals' average loss per admission increased 5% from 2016 to 2018.


Executive Roundtable | Innovation and Disruption

Pursuing innovation in the revenue cycle to transform operations

A roundtable of healthcare revenue cycle leaders discusses the importance of embracing innovation, including new and emerging technologies, to combat shrinking margins and navigate new payment models and the ever-changing regulatory environment.

Executive Roundtable | Patient Financial Communications

The challenges and opportunities in pursuing a patient-centric financial experience

A roundtable of healthcare revenue cycle leaders examines the pressing need to keep patients at the center of revenue cycle activities to increase yield and patient satisfaction while lowering administrative costs.

Trendsetter | Payment Trends

Taking the sting out of patient bill payment

An innovative technology startup talks about its free, user-friendly bill payment app and how it can help healthcare organizations provide a simpler way for patients to pay.

Article | Revenue Cycle Technology

Parallon: Helping providers tackle complex revenue cycle challenges

A leading revenue cycle management company talks about how it partners with healthcare organizations to use technology for optimizing financial performance and enabling patient-centric financial interactions.

Article | Cost of Care

Craneware: Demystifying the costs of care

A leading chargemaster company discusses its commitment to helping healthcare organizations understand their total cost of care and make strategic decisions to grow and protect margin.