January 2019

Cover Story

Trend | Consumerism

Psychology and Behavioral Change Theory as Applied to Changing Revenue Cycle Payment Models

Healthcare providers should consider a retail-like payment experience for patients.

Web Exclusives

How To | Pricing

Using Ambulatory Pricing Strategically to Protect and Grow Market Share

An increasing regulatory focus on price transparency also is an impetus for hospitals and health systems to pursue ambulatory care pricing strategies aimed at growing market share.

Trend | Staff Development

Temporary Nurses: A Viable Solution to Nurse Shortages

Nurse shortages have hospitals and health systems considering temporary nurses.

Column | Business Intelligence

Thoughtful Assessment: A Critical Gap in Business Intelligence

Internal business intelligence is essential for healthcare decision making.


How To | Consumerism

Hospitals Should Prepare for Industry Disruption by Empowered Consumers

Investments in the patient experience, clinical quality, and overall financial performance can be mutually reinforcing strategies that help hospitals effectively deliver value-focused and patient-centered care.

Case Study | Technology

New Approaches and Technologies for Improving Cost Performance in Health Care

One health system tackled their readmissions problem by identifying reasons for overstays.

How To | Contracting

Creating PSAs That Promote a Meaningful Hospital-Physician Bond

Professional services agreements between hospitals and physicians should be structured to create integrated, binding relationships that support value-based strategies and creation of a high-performing provider networks.

Focus Area

How To | Cost of Care

Patient-Level Costing and Profitability: Making It Work

Healthcare providers can use patient-level costing to obtain accurate costing information.


Column | Partnerships and Value

Resolve to Collaborate in 2019

Cross-professional partnerships can enhance healthcare organizations ability to achieve shared goals of improving the patient experience, reducing the cost of care, and improving population health.

Column | Payment Models

Medicare's Move Toward Site-Neutral Payment

A payment change in the OPPS final rule that aims to align payments made for services delivered in off-campus hospital outpatient departments with those made for services delivered in physician offices has raised considerable controversy.

Column | Healthcare Business Trends

Winning Strategies to Transform Health Care in 2019

Healthcare providers should keep certain best practices in mind when choosing new technology in 2019.

Column | Patient Financial Communications

Price Transparency: The View from Washington

HFMA President and CEO Joe Fifer discusses implications of a new federal report that addresses price transparency.


Trend | Innovation and Disruption

Using Talent Management to Drive Innovation

As finance departments are doing more with less, they begin to see how other organizations are evolving and seeing opportunities flourish as they progress themselves.


Executive Roundtable | Contracting

Aligning Value-Based Contracts for Better Performance

A roundtable of senior financial leaders that offers strategies for evaluating, operationalizing, and aligning value-based contracts and care delivery work streams.

Executive Roundtable | Patient Experience

Patient Engagement Strategies and Technologies that Are Positively Impacting Value-Based Care Models

A roundtable of senior healthcare leaders discussing patient engagement strategies and the technology that supports them.

Trendsetter | Patient Financial Communications

Improving Patient Financial Engagement

A research highlight that delves into key takeaways from a June 2018 HFMA member survey about patient payment perspectives and strategies.