September 2019

Cover story

Trend | Financial Leadership

The healthcare CFO of the future: How finance leaders are adapting to relentless change

As the healthcare industry acclimates to disruption, the CFO role steadily is becoming more strategic and expansive, as shown in the experiences of four health system finance leaders.


Article | Capital Finance

Financing in the 2020s: Look for higher interest rates

A review of hospital financing practices prior to the Great Recession of 2008 provides insight into how current practices might best respond to a new period of rising interest rates.

Article | Revenue Cycle

How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance

Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.

Article | Revenue Cycle

4 strategies for an AI-driven approach to improve revenue cycle performance

Automating certain revenue cycle practices can help healthcare organizations improve performance.

5 lessons on launching a provider-sponsored health plan

Leading health systems are beginning to reap the benefits of health plan ownership. Organizations that are preparing to launch provider-sponsored health plans can benefit from the lessons learned by four health systems that have experience with this strategy.

Special feature

Trend | Patient Experience

How providers should adapt to the demands of a consumer-driven healthcare system

Insights during a 2019 HFMA Annual Conference cohort revealed various approaches that providers can use to meet the increasingly urgent challenge of improving the patient experience.


Column | Leadership

#HFMA1000daresproject: 'Share the Dare' challenges you to do bold things

The HFMA 1000 Dares Project calls upon healthcare finance leaders to move to make a difference, take a dare and leave the safety of the familiar.

Column | Payment Reimbursement and Managed Care

Do the Democratic candidates for president see a role for private insurance?

Healthcare is a major defining issue in the campaigns of the Democratic candidates for president, but their positions differ, particularly with respect to private insurance.

Column | Leadership

Why prioritizing workplace integrity matters

Healthcare leaders should strive to achieve workplace integrity for their organizations: environments free of harassment, discrimination and incivility, and filled with opportunity.

Column | Business Intelligence

How primary care physicians can navigate business intelligence challenges under risk models

To succeed with new payment models, physician practices must redouble their business intelligence efforts.

Column | Patient Experience

Finding our way to meaningful price transparency

Healthcare organizations have the technology to deliver meaningful transparency to patients, including out-of-pocket estimates prior to service and clear, understandable patient statements.


Article | Leadership

hfm Best Article Award winners for 2018-2019

HFMA recognizes the winners of its Helen Yerger/L. Vann Seawell Best Article Award for outstanding editorial achievement in hfm magazine in fiscal year 2018-2019.

Column | Staff Development

HFMA recognizes 31 members for lifetime member status

Thirty-one individuals in the 2018-19 fiscal year have received waived dues with Chapter Life Membership.

Article | Leadership

Oregon Chapter creates an informational campaign for new Enterprise members

HFMA's Oregon Chapter has embarked on a campaign to help its Enterprise members enjoy the full value and benefits of membership in the Association.

Column | Staff Development

A Q&A with Tasha Bell, who holds 5 HFMA certifications

A Q&A with Tasha Bell regarding her certifications and updates about other healthcare finance professionals.


Article | Payment Reimbursement and Managed Care

BLS|Revecore: Technology-Driven Underpayment Review Services

In this article, BLS|Revecore talks about how its underpayment review technology and deep industry expertise help organizations collect dollars that would otherwise go unrecovered.

Executive Roundtable | Self-Payment Collection

Change Healthcare: Curbing Bad Debt by Improving the Patient Financial Experience

In this roundtable, several revenue cycle leaders discuss how they are tackling escalating patient responsibility, exploring the value of putting individuals on pathways toward payment that boost satisfaction and revenue.

Business Profile | Medical Necessity

Enjoin: Enabling Holistic Clinical Documentation Improvement

James Fee, MD, CEO of Enjoin, discusses the importance of holistic clinical documentation to realize success with existing fee-for-service payment models, as well as value-based care and population health initiatives.

Research & Reports | Analytics

Intuitive: The Role of Data Analytics in Healthcare: 5 Key Learnings from the HFMA 2019 Annual Conference Focus Group

This report offers key takeaways from a 2019 HFMA Annual Conference focus group in which several senior financial leaders discuss the challenges and opportunities in leveraging data analytics to improve utilization, clinical outcome, and financial performance.

Research & Reports | Payment Reimbursement and Managed Care

Navigant Consulting, Inc.: Hospitals and Health Systems Prepare to Assume More Risk

: This research highlight discusses key takeaways from a May 2019 HFMA study of hospital and health system senior financial executives about their organizations’ interest in and capabilities for assuming risk.

Business Profile | Revenue Cycle Technology

Ontario Systems: Helping Healthcare Organizations Realize the Benefits of an Accountable Collections Team

Steve Scibetta, vice president and general manager at Ontario Systems, offers strategies for optimizing the revenue cycle, including employing supportive accounts receivable technology and building an accountable collections team.

Article | Self-Payment Collection

Professional Credit: Engaging Patients in Their Financial Journeys

In this article, Professional Credit discusses how it helps healthcare organizations effectively and positively engage patients throughout their healthcare financial journeys.