News | Price Transparency

HFMA's virtual revenue cycle and price transparency series focuses on helping health systems re-engage consumers and improve financial performance

News | Price Transparency

HFMA's virtual revenue cycle and price transparency series focuses on helping health systems re-engage consumers and improve financial performance

  • HFMA's Revenue Cycle: Re-engage Consumers and Improve Performance + Price Transparency Preconference includes weekly expert-led educational sessions, live Q&As and peer-to-peer discussions during a five-week period beginning March 1.
  • This revenue cycle and price transparency premium content event is comprised of several 50- to 75-minute educational sessions spread over five educational days plus five workshop days.
  • Members and non-members must visit the program page and register to participate in this premium content educational event.

HFMA's Revenue Cycle: Re-engage Consumers and Improve Performance + Price Transparency Preconference includes weekly expert-led educational sessions, live Q&As and peer-to-peer discussions during a five-week period beginning March 1.

“That’s five educational days plus five workshop days, with the opportunity for HFMA members to earn more than 15 CPE credits,” said Rick Gundling, senior vice president of professional practice.

“I like our new workshop format because they’re not one-and-done,” Gundling said. “You get to hear presenters, then you get to digest the session, then you come back together and have a dialogue. It’s a great way to learn.”

As premium content, members and non-members must visit the program page and register to participate in this educational event.

Week 1 — Beyond Prices: Creating a Quality Financial Experience with Transparency

March 1 Session: 12 p.m. to 1:15 p.m. CT 

March 5 Workshop: 10 a.m. to 11 a.m. CT

Tiffany Huston, director of patient financial services with Door County Medical Center, and Jamie Hodge, TruBridge account manager, share how Door County Medical made major improvements and created a common focus on dismantling silos and upgrading processes to improve AR days, increase self-pay collections, reduce write-offs and increase cash collections. 

Week 2 — Price Transparency — A Growth Opportunity in Disguise

March 8 Session: 12 p.m. to 1:15 p.m. CT 

March 12 Workshop: 10 a.m. to 11 a.m. CT

Join IBM Watson Health for a conversation on how to turn the hospital price transparency rule into an opportunity for growth. Learn how to gain additional value from a machine-readable file and how combining reimbursement rates with relevant data points helps build a strategic pricing strategy and construct a model for future contract negotiations.

Week 3 — Consumerism Strategy Assessment: Developing a Pathway to Improvement

March 15 Workshop: 12 p.m. to 1:15 p.m. CT

During the workshop, which includes an introduction to HFMA's Consumerism Maturity Model, attendees will learn how to evaluate their organization’s consumerism maturity level and will gain insight into creating a process improvement plan tailored to their organization’s needs.

March 19 Session 1: 10 a.m. to 10:50 a.m. CT 

Winning Commercial Revenue and New Patients in 2021

For health systems to thrive financially, they must begin to go "upstream" directly to consumers to win commercial-market share while at the same time providing financial solutions to increase access to care. This session is sponsored by Paytient.

March 19 Session 2: 12 p.m. to 12:50 p.m. CT

Managing the Rise of Self-Pay & Consumerism in the COVID Era

Providers without a self-pay strategy may find themselves in a tough spot with their patients as the healthcare consumerism trend continues to spread. This session, led by Guidehouse experts and a provider co-presenter, reviews self-pay and consumerism trends being seen by providers across the country.

Week 4 — Industry Insights into Denials Management: Tips and Tools for Improving Claims Integrity

March 22 Workshop: 12 p.m. to 1:15 p.m. CT

Claim denials by health plans remain a pain point for health systems and physician practices. Join Chuck Alsdurf, MBA, CPA, director of healthcare finance policy and operational initiatives for HFMA, to gain insight on creating and defining claim resolution standards and metrics for measurement and benchmarking to promote administrative simplification, consistency and transparency, and an improved patient experience.

March 26 Session 1: 10 a.m. to 10:50 a.m. CT

TBD

March 26 Session 2: 12 p.m. to 12:50 p.m. CT

TBD

March 26 Session 3: 2 p.m. to 2:50 p.m. CT

Best Practices to Ensure Claims Integrity & Reduce Denials

This session will focus on using HFMA's Map Keys and other best practices to identify, manage and prevent denials and rejections. We will also review denial trends as well as the best ways to workflow claims with denials. Presenters are The SSI Group’s Lori Brocato, vice president, and Kaylee House, analytics product leader.

Week 5 — Leveraging Best Practices to Resolve Medical Debt

March 29 Workshop: 12 p.m. to 1:15 p.m. CT

Shawn Stack, HFMA director of healthcare finance policy, reviews patient education and engagement best practices — both preservice and post-service as the Emergency Medical Treatment and Active Labor Act (EMTALA) and circumstances dictate — and post-discharge account resolution practices. HFMA's revised and updated “Best Practices for Resolution of Medical Accounts,” which offers concrete, detailed recommendations encompassing all phases of the medical accounts receivable resolution process, will be reviewed too.

April 1 Session: 10 a.m. to 10:50 a.m. CT

TBD

About the Author

Deborah Filipek

is a senior editor with HFMA, Westchester, Ill.

Sign up for a free guest account and get access to five free articles every month.

Advertisements

Related Articles | Price Transparency

News | Medicare Payment and Reimbursement

News briefs: In a win for hospitals, CMS removes a rate-reporting requirement from the Medicare FY22 IPPS

Recent healthcare finance and policy news included the release of the proposed rule for the FY22 Inpatient Prospective Payment System.

News | Price Transparency

Healthcare News of Note: CMS offers new guidance on making healthcare price transparency information searchable

CMS guidance on making price transparency information searchable, a correlation between job loss and nurse suicides and using incentives to move hospitals away from just-in-time PPE inventories are all topics covered in this week’s Healthcare News of Note.

News | Price Transparency

Congress seeks stepped-up hospital price transparency enforcement as compliance issues continue to emerge

The bipartisan leadership of a congressional committee is urging HHS to enforce price transparency rules more stringently.

News | Cost of Care

Congressional hearing showcases the divergence in the two parties’ views on how to improve U.S. healthcare

One witness at a hearing of a House subcommittee touted price transparency as an essential tool for addressing healthcare costs.