News | Revenue Cycle

HFMA presents the 2021 MAP Award for High Performance in Revenue Cycle to 32 organizations

News | Revenue Cycle

HFMA presents the 2021 MAP Award for High Performance in Revenue Cycle to 32 organizations

The award was presented in five categories, ranging from physician practices and critical access hospitals to integrated delivery systems.

Thirty-two hospitals and health systems were honored June 29 with HFMA’s MAP Award for High Performance in Revenue Cycle.

Presented as part of HFMA’s Annual Conference Virtual Preview, the awards recognize organizations that have used innovative and effective strategies to achieve excellence in revenue cycle performance in 2020-21. Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. 

MAP Award winners are selected based on their demonstrated ability to:

  • Meet industry-standard revenue cycle benchmarks as measured by HFMA’s MAP Keys
  • Implement the patient-centered recommendations and best practices described in HFMA’s Healthcare Dollars & Sense initiatives
  • Achieve outstanding patient satisfaction

As announced by Mike Allen, FHFMA, CPA, Past Chair of HFMA and CFO of OSF Healthcare, and Tammie Jackson, FHFMA, CHFP, HFMA’s 2021-22 National Chair, the winners spanned five categories:

Physician Practice Management (5 winners)

Genesis Medical Group, LLC, Zanesville, Ohio

Norton Medical Group, Louisville, Ky.

Privia Medical Group, Arlington, Va.

State of Franklin Healthcare Associates, Johnson City, Tenn.

Virginia Eye Institute, Richmond

Critical Access Hospitals (4 winners)

Cass County Memorial Hospital, Atlantic, Iowa

Dignity Health – Mercy Medical Center Mt. Shasta (Calif.)

Henry County Health Center, Mount Pleasant, Iowa

Van Diest Medical Center, Webster City, Iowa

Individual Hospitals (7 winners)

Dignity Health – Community Hospital San Bernardino (Calif.)

Houston Physicians Hospital, Webster, Texas

Legacy Good Samaritan Medical Center, Portland, Ore.

Princeton Baptist Medical Center, Birmingham, Ala.

South Shore Health, South Weymouth, Mass.

The Valley Hospital, Ridgewood, N.J.

University of Texas MD Anderson Cancer Center, Houston

Hospital Systems (12 winners)

Adena Health System, Chillicothe, Ohio

Bellin Health, Green Bay, Wis.

Bon Secours Mercy Health, Cincinnati

The Christ Hospital Health Network, Cincinnati

Cottage Health, Santa Barbara, Calif.

Mass General Brigham, Somerville, Mass.

Methodist Health System, Dallas

OhioHealth, Columbus

Spectrum Health, Grand Rapids, Mich.

St. Elizabeth Healthcare, Edgewood, Ky.

ThedaCare, Inc., Appleton, Wis.

Trinity Health of New England, Hartford, Conn.

Integrated Delivery Systems (4 winners)

Baylor Scott & White Health, Dallas

Presbyterian Healthcare Services, Albuquerque, N.M.

Saint Francis Health System, Tulsa, Okla.

SCL Health, Broomfield, Colo.

Meaningful recognition

"Cass County Memorial Hospital is extremely honored to be recognized for this great achievement in the area of our revenue cycle,” Cindy Petty, revenue cycle director at the critical access hospital, said in an HFMA news release. “Across our organization, the dedication and support of our entire revenue cycle team has helped us become a high-performing organization.”

Allen saluted the winners, along with 17 organizations that received the MAP Certificate of Recognition in Revenue Cycle Achievement.

“Your commitment to revenue cycle performance excellence and patient-friendly business practices — in the midst of a pandemic, no less — is truly remarkable,” he said during the video announcement of the awards.

“As our nation emerges from the COVID-19 pandemic, the consumer-friendly business practices exemplified by our 2021 winners are more important than ever,” HFMA President and CEO Joe Fifer, FHFMA, CPA, said in the release. “Kudos to all of the MAP Award winners.”  

The MAP Award winners will be celebrated as part of HFMA’s in-person Annual Conference event, Nov. 8-10 in Minneapolis.

About the Author

Nick Hut

is a senior editor with HFMA, Westchester, Ill. (

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