On Demand Webinar | Basic | Patient Financial Communications
This session will involve first-hand observations about today's consumer financial decision-making trends and explore insights from a recent survey of over 2,000 U.S. adults who visited a doctor or healthcare facility within the past year f...
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On Demand Webinar | Overview | Patient Financial Communications
Health care professionals need to understand that the rules governing health information are changing.  Under current final rules, providers and health plans must share data directly with patients, and if a patient requests their data ...
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Course | Intermediate | Patient Financial Communications
In this course we will address the Patient Financial Communications Best Practices through concepts of financial counseling. We'll review patient financial care concepts, which include negotiating account resolution, identifying and initiat...
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Course | Basic | Patient Financial Communications
HFMA's Patient Financial Communications Training Program is an online toolkit that provides revenue cycle staff with guidance for conducting sensitive financial conversations with patients. It shows patient access professionals how to commu...
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Course | Basic | Patient Financial Communications
HFMA's Patient Financial Communications Training Program is an online toolkit that provides revenue cycle staff with guidance for conducting sensitive financial conversations with patients in the emergency department. It shows patient acces...
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Policies and Practices | Patient Financial Communications

Patient Financial Communications Steering Committee

Policies and Practices | Patient Financial Communications

Patient Financial Communications Steering Committee

The Patient Financial Communications Best Practices were developed by steering committee of experts, including representatives of patients, hospitals, physicians, and others.

The Patient Financial Communications Best Practices were developed by steering committee of experts, including representatives of patients, hospitals, physicians, and others. National policymakers advised the project: Sen. Tom Daschle, Sen. Bill Frist, former Secretary of Health and Human Services Donna Shalala, Gov. Michael Leavitt, and attorney Jamie Gorelick.

The steering committee members included:

Pamela Atkinson
Community advocate, nationally recognized advocate for the poor

Attorney General (Ret.) Thurbert Baker (Co-chair)
Partner, McKenna Long & Aldridge Law Firm

Gerald E. Bisbee, Jr., Ph.D
Chairman and Chief Executive Officer, The Health Management Academy

Richard L. Clarke, DHA, FHFMA (Co-chair)
Retired President and CEO, Healthcare Financial Management Association

Aaron Crane
Chief Financial and Strategy Officer, Salem Health

Nancy Davenport-Ennis
Founder and Chief Executive Officer, National Patient Advocate Foundation

Joseph J. Fifer, FHFMA, CPA
President and Chief Executive Officer, Healthcare Financial Management Association

Karen Ignagni
President and Chief Executive Officer, America’s Health Insurance Plans

Mike Jacoutot
Former Chief Executive Officer, Optimum Outcomes

Patricia Keel
Chief Financial Officer, Good Shepherd Medical Center

Maureen Mudron
Deputy General Counsel, American Hospital Association

James E. Sabin, MD
Clinical Professor, Departments of Population Medicine and Psychiatry, Harvard Medical School

Mary A. Tolan
Founder and Chairman, Accretive Health

Robert L. Wergin, MD
Board of Directors, American Academy of Family Physicians

Bert Zimmerli
Executive Vice President and Chief Financial Officer, Intermountain Healthcare

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