4 shifts that define the revenue cycle of the future
AI can improve patient access, coding, billing, and payment, but CFOs need a revenue cycle operating model built for scale, trust, and governance.
The Revenue Cycle of the Future: AI boom and workflow redesigns accelerate rev cycle transformation
Hospitals of all sizes are leveraging AI advancements and workflow redesigns to modernize revenue cycle management, aiming to lower costs, improve operational efficiency, and enhance the patient experience. While technology such as predictive analytics and automation shows promise in streamlining tasks, challenges remain in workforce adaptation, skill shifts, and the need for strategic collaboration, as leaders work to balance innovation with employee training and retention in an increasingly tech-driven environment.
Fee-for-service payment approach creates obstacles to AI adoption by physicians
AI is poised to transform how healthcare is provided and paid for, but the commonly used fee-for-service (FFS) model of reimbursement could be a problem in getting physicians to adopt clinical AI tools, a group of researchers has found. The sticking point is that when a physician uses AI clinical technology or software in an…
The KPIs that define revenue cycle excellence
Revenue cycle leaders face significant challenges with shrinking reimbursements, rising denials, and operational complexities, requiring more than basic reporting for improvement. The HFMA MAP Keys provide a standardized framework for measuring performance, helping organizations align on key metrics to drive actionable insights and benchmark revenue cycle management effectively.
Why hospitals should develop a billable supply policy
The question of how best to charge and bill medical supplies to insurers has long been fraught with uncertainty for U.S. healthcare providers. The uncertainty arose from the decision by Congress in 1983 to implement the inpatient prospective payment system (IPPS) and, in 2000, the outpatient prospective payment system (OPPS), with the goal of controlling…
Mission Critical: A Practical Guide to Revenue Cycle Management for Rural and Community Hospitals
Download this white paper to learn how effective RCM helps hospitals overcome payment challenges and improve financial performance. Also discover key pain points and how process improvements or third-party support can strengthen operations.
Getting more bang for the buck from AI: Insight from Privia Health
An extensive search for the right AI implementation partners is paying off for Privia Health Group in Arlington, Virginia, an HFMA MAP Award winner that boasts positive results from incorporating AI in its revenue cycle. Privia, a publicly traded physician management company, has installed or will be installing AI in a variety of applications. Vendors…
2026 MAP Awards presented to 20 organizations for revenue cycle performance
CHICAGO (March 18, 2026) – The Healthcare Financial Management Association (HFMA) announced the 2026 winners of the MAP Award for High Performance in Revenue Cycle, including three integrated delivery systems, eight hospital systems, four individual hospitals, two critical access hospitals and three physician practices. “We want to congratulate these award winners for their dedicated efforts to strengthen…
Unlocking Hidden Margin: How Health Systems Are Thinking About AI, Automation, and Revenue Risk
This report reflects how hospital revenue leaders are thinking about margin protection, payer behavior, and AI investment heading into 2026.
Panel: AI can improve prior authorization in healthcare but won’t solve all the issues
New approaches to prior authorization are crucial to improve a process that remains essential to supporting healthcare quality, according to a subject matter expert. “Prior auth exists because there’s a bell curve of care in the United States,” said Jeremy Friese, MD, founder and CEO of Humata Health, referring to substantial variability “from a safety…