This paper, published in collaboration with the Beryl Institute, explores how revenue cycle plays an integral role in a person’s experience well before and after a clinical engagement. It reinforces that if we are to ensure the best in experience, we must recognize and act to support every factor that impacts outcomes. Revenue cycle is far more than an operational function; it is a strategic driver that frames the patient journey, as it is typically the first impression and last touchpoint with a healthcare organization.
The Role of Revenue Cycle in Elevating the Human Experience in Healthcare
The Role of Revenue Cycle in Elevating the Human Experience in Healthcare
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Cost Effectiveness of Health Report, April 2022
The April 2022 edition of HFMA’s Cost Effectiveness of Health Report includes a preview the May issue of hfm, which focuses on telehealth, a key tool for promoting value-based care CEoH. Another article explores ways to promote health equity in revenue cycle processes, and a case study describes how one health system embarked on an initiative to achieve greater diversity among its revenue cycle staff.