Patient Payments
Metro Health Improves Cash Flow by Offering New Payment Options
By Laura Ramos Hegwer
Metro Health’s payment options include community benefit discounts, charity care sliding scales, and a zero-percent interest payment plan, which has improved cash flow and flattened bad debt.
Web extra: Denials committee sample agenda
Technology
The Impact of Duplicate Patient Records on Revenue
By Gordon Cooper and Christie Scanlon
Duplicate patient records have a negative impact on value-based payment strategies as well as staff productivity and patient satisfaction.
Coding Q&A
Are You Ready for MACRA and MIPS: The New Healthcare Payment Reform
By Jeanie Heck and Kim Felix
Value-based payment models, such as MACRA and MIPS, will require that coders capture the severity of illness as well as acute and chronic patient conditions.
Price Transparency
Hospitals Urge Caution in Federal Transparency Push
By Rich Daly
In response to a new Senate price and quality transparency initiative, hospital advocates outlined measures they would support but also urged caution in pursuing new federal requirements.
Figure at a Glance
Revenue Cycle Departments Increase Productivity
By Jeanne Slates
A two-year rise in revenue cycle department productivity is attributed to outsourcing and staff ability to handle more claims in less time.