Certified Specialist Ambulatory Practice Management (CSAPM)

This program provides a focus on revenue cycle activities that enhance contemporary Ambulatory practice management. Those who earn this certification will also gain specialist-level knowledge related to budget preparation, financial projections, cost accounting, managing information systems, and evaluating and negotiating payer contracts. Also discusses the full range of topics and techniques that are central to the effective management of Ambulatory practices. Recommended for: Ambulatory Operations Manager, Practice Coordinator, Ambulatory Operations Director, Ambulatory Care Manager, etc.

Course Outline:

Encounter Processing, Customer Relations and Registration Procedures
Ambulatory Coding and Payment Systems
Revenue Cycle: Accounts Receivable, Consumerism, and Collections
Information Systems
Budgeting and Benchmarking
Cost Analysis and Management
Ambulatory Compensation and Retirement
Integrated Health Systems, Contracting and Reimbursement
Ambulatory Practice Insurance
Other Management and Leadership Issues
Legal, Compliance and Regulatory Issues
Internal Controls and Audits

Recommended For:

Ambulatory Care Manager
Practice Manager
Surgery Center Administrator
Clinical Operations Manager
Outpatient Services Director
Medical Office Manager
Healthcare Administrator
Practice Coordinator
Ambulatory Operations Director
Ambulatory Practice Billing

Learning Objectives:

Implement the key elements of patient registration, accounts receivable and collection processing
Identify the key contributory elements of evaluation and management services
Define ratios valuable in monitoring financial performance of a practice
Identify processes for evaluating a contract, legal and regulatory compliance
Identify elements of strategic planning, information technology and the role of marketing

CPE Information:

CPE Award Amount: 11.5

Program Level: Intermediate

Program Prerequisite: Experience with management issues related to running a ambulatory practice, including compliance, revenue cycle management and leadership.

Recommended Experience: 1-2 years experience in ambulatory practice setting.

Advanced Preparation: None

Instructional Method: Self-Study

Delivery Method: QAS Self-Study

Field of Study & Topic in hours: 4.5 Finance – 7.0 Specialized Knowledge

Content last revised: August 2024

CPE Sponsor– Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.