Jill Geisler

About the Author

Jill Geisler

Latest Work

Jill Geisler: How to give feedback to your boss

It was a wonderful event. The executive who promoted me and other women into management when it was still a rarity (this was the early ‘80s) was receiving an award for his efforts. In his acceptance, he told the audience, “You’re honoring me for being selfish. I want only the best people on my team,…

Jill Geisler May 31, 2024

Jill Geisler: Being positive and solving problems are not mutually exclusive

We want our leaders to be positive forces for good. But what happens when they prefer to deal with only the positive aspects of the job and avoid the negative? An hfm reader recently suggested this scenario might be worth exploring in a column. Indeed, it is. The reader described working with two nonprofit leaders…

Jill Geisler April 30, 2024

Jill Geisler: Make sure your written communication hits the mark

The best leaders are good communicators, whether speaking or writing. That’s why it’s important to periodically assess how well you’re performing in this area. My last column offered tips to improve your presentations. This one is designed to help upgrade your writing game, focusing on memos, email and social media. 1 Maximize memo impact Whether…

Jill Geisler March 28, 2024

Jill Geisler: 9 tips for healthcare finance leaders looking to improve their presentation skills  

Do professional public speakers get nervous? Absolutely — but they don’t let it show.  That’s what I teach to both students and front-line leaders who want to be better communicators. I draw on my background. My first career was as a broadcast reporter and anchor before moving into management. Today, I moderate U.S. Senate and…

Jill Geisler February 29, 2024

Jill Geisler: 8 proactive ways to keep your top performers engaged 

Here’s to the best performers on your team. Their high standards, reliability, creativity and problem-solving skills are a joy to behold. They’re your self-starters, your pacesetters, your go-to people — the ones who’d leave a big hole in the operation if you lost them.  And you surely don’t want to lose them. That’s why managers…

Jill Geisler January 29, 2024

Jill Geisler: Tips on how to be an accessible, approachable leader 

Ask people about the leaders they most admire, and they’re likely to describe someone who’s not only smart and strategic, but also approachable and accessible.  Those respected leaders make that aura of warmth and welcome look easy, but we know the real story. It’s hard work. And it isn’t getting easier. Tackling business, technology, regulatory…

Jill Geisler December 11, 2023

Jill Geisler: 8 ways to lead a team, not a silo 

Have you ever worked in an organization where departments or divisions don’t get along well? You might assume it’s caused by old grudges or personality conflicts. But take a closer look. It’s often a leadership issue — and specifically when leaders may have allowed or even encouraged their staff to work as a silo instead…

Jill Geisler October 27, 2023

Jill Geisler: 6 things good leaders don’t do when delivering bad news

Don’t you just love those days when it feels great to be a manager? That’s when business is humming, quality is high, and your team is happy. As a leader, you have the delightful job of sharing success stories with everyone involved. Life is good. And then there are the far less pleasant days. In…

Jill Geisler September 13, 2023

Jill Geisler: The best healthcare finance leaders are also great coaches

When we become managers, we start with assumptions about our role. We may believe that, as the person in charge, we need to a be a decision-maker, problem-solver, idea person and quality controller. That’s a good list. But it’s incomplete. Working with managers for many years, I’ve learned that the best leaders also aspire to…

Jill Geisler August 10, 2023

Jill Geisler: Leaders need to master the art of strategic interruption

We know that clear, effective communication is an essential leadership skill. Your messages convey a vision for the team. They describe what success looks like. They rally the troops. They also can make or break someone’s day. That’s why it’s important to be thoughtful about your approach to communication ― like knowing when and how…

Jill Geisler May 11, 2023