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Data + Insights
- Consumerism Maturity Model
- Data + Insights 3rd party copy save
- HFMA’s MAP Initiative
- HFMA Compensation Benchmarks
- Data + Insights Overview
- Guidehouse Payvider
- HFMA Peer Review
- MAP KEY Connect
- GuideIQ, powered by Guidehouse – pre launch page
- GuideIQ, powered by Guidehouse
- Harness Price Transparency with Turquoise Health
- HFMA Health System Purchase Plans 2023
- HFMA Health System Purchase Plans 2023
- parent page test – jean
- Navigate the Future of Health Equity with Equity Quotient
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Gated
- The Critical Role of Rehab in COVID-19 Recovery and Beyond
- Digitizing P2P Helps Reduce Costs, Boosts Supplier Relationships
- Supporting financial health with clinical asset reallocation
- Partnering for transformation: SCP Health reduces costs by 28%
- Trends in Hospital Outpatient Revenue Cycle Management
- Mitigating Inflation’s Impact on the Revenue Cycle
- Reduce Readmissions for Complex Pulmonary Patients
- ACO PAC Partnership Survey
- US Healthcare Report: How are Health Systems Embracing IA to Enhance Patient Experience?
- Optimize Physician Reimbursement with Comprehensive, Technology-Enabled RCM Services
- 5 Financial Benefits of Rehabilitation Partnership
- CFO of the Future
- Meeting Today’s Complex Pulmonary Needs Through LTACH Expertise
- How to Maximize your Medigap Market Share
- Improving Patient Financial Engagement Within Rapidly Changing Regulatory Guidelines
- Financial & Clinical Success Through Activity Based Costing
- Know the differences between LTACHs vs SNFs
- What Providers Need to Know about Uncollected Patient Payments
- Now is the Time for Payvider Adoption and Growth
- Get out of the Denial Danger Zone!
- Aging America: Is Your Rehabilitation Program Ready?
- How Health Systems are Navigating their Post-pandemic Future
- Post-Acute Care Survey
- Consumerism After COVID: How to Incorporate a Changing Market Into Your Post-Acute Strategy
- Why team engagement needs to be your number one priority right now
Jill Geisler
About the Author

Jill Geisler
Latest Work
Jill Geisler: 6 things good leaders don’t do when delivering bad news
Don’t you just love those days when it feels great to be a manager? That’s when business is humming, quality is high, and your team is happy. As a leader, you have the delightful job of sharing success stories with everyone involved. Life is good. And then there are the far less pleasant days. In…
Jill Geisler: The best healthcare finance leaders are also great coaches
When we become managers, we start with assumptions about our role. We may believe that, as the person in charge, we need to a be a decision-maker, problem-solver, idea person and quality controller. That’s a good list. But it’s incomplete. Working with managers for many years, I’ve learned that the best leaders also aspire to…
Jill Geisler: Leaders need to master the art of strategic interruption
We know that clear, effective communication is an essential leadership skill. Your messages convey a vision for the team. They describe what success looks like. They rally the troops. They also can make or break someone’s day. That’s why it’s important to be thoughtful about your approach to communication ― like knowing when and how…
Jill Geisler cautions healthcare finance leaders to beware of blind spots and biases
You’re a good leader. You work hard, care deeply and want your people to succeed. You take part in trainings and programs to elevate your skills and the culture you lead. You read columns like this to pick up management tips. And you don’t stop reading when you get to the uncomfortable message of this…
Jill Geisler: 4 ways to give positive feedback with impact
May I give you a pleasant assignment? Think about a high performer on your team. Next, write a few bullet points about what that person does to earn your high regard. Finally, take 90 seconds and format it as a message to that person. This is a class exercise I use when teaching managers about…
Jill Geisler: When leading a multi-generational team, avoid stereotypes
There are five generations in today’s workforce: Silent, boomers, Generation X, millennials and Generation Z. They can range in age from 18 to 80 ― and all just might be working for the same organization! The secret to managing across generations It’s simple: Avoid stereotyping people by their ages. That may fly in the face…
Jill Geisler: Resolve to upgrade your communication in 2023
What are your key goals for 2023? You’ve probably established your business goals for the year ahead. But what about personal goals? What can you do to improve your leadership effectiveness and benefit your team? Let me offer a worthy resolution: In 2023, pledge to upgrade the quality of your communication. It’s a critical part…
Jill Geisler: How inclusive leaders protect against ‘invisible work’
DEI efforts within organizations can result in extra work for key staff. Jill Geisler shares tips for how leaders can ensure this does not become invisible work that imposes an unrecognized burden.
Jill Geisler: Are you creating quiet quitters or preventing them?
Quiet quitting is a current workplace hot topic. Jill Geisler discusses the trend and the role that leaders can play in either preventing — or perpetuating — it.
Jill Geisler: Focus on substance rather than your leadership style
Leadership style labels have been around for decades. Jill Geisler shares why prioritizing substance over style is more helpful and explains what that looks like for today’s leaders.