Jill Geisler: When leading a multi-generational team, avoid stereotypes
There are five generations in today’s workforce: Silent, boomers, Generation X, millennials and Generation Z. They can range in age from 18 to 80 ― and all just might be working for the same organization! The secret to managing across generations It’s simple: Avoid stereotyping people by their ages. That may fly in the face…
TruBridge Complete Business Office (CBO) solution brings financial stability to the revenue cycle
Is your healthcare organization looking for a way to reduce pressure, stress and time on administrative and financial management? Check out this company’s portfolio of solutions to stabilize revenue cycle operations and bring back time for your staff to care for patients.
How to meet your patients’ communication preferences and improve your bottom line
In this HFMA executive roundtable, seven health system leaders share their efforts to effectively engage patients and the lessons they have learned along the way.
Professional Credit eases the collections process for both staff and healthcare consumers
Debt collections are often the last communication touch point a patient has, and health systems should ensure their business partner is representing the organization in the best possible manner. See how one company eases the collections process for staff and consumers.
Norton Healthcare and other health systems are making big moves to reduce health inequity
When Louisville police officers killed Breonna Taylor, a young Black woman not suspected of any crime, in her home in March 2020, the president and CEO of Norton Healthcare took it personally. “As an employer of 18,000 people and a very prominent organization in our community, we needed to be the ones to step up…
Norton Healthcare commits time, money to improving health equity
In June 2020, Norton Healthcare, the largest health system in Louisville, announced five imperatives to address health inequities, four of them being: Start a health equity institute Improve diversity in its leadership ranks Educate its staff to advocate for health policy issues Invest more money to address health needs in underserved areas The remaining item…
How healthcare providers can break down barriers to effective data governance
Promoting improved data governance in the hospital and health system sector has become a just cause of sorts for Randy Albert, who serves as vice president of finance – operations and analytics at Maine-based Northern Light Health and is a member of HFMA’s Northern New England Chapter. “This is a topic that I’m incredibly passionate…
News Briefs: 2023 brings a steep fee hike for No Surprises Act arbitration cases
The No Surprises Act’s independent dispute resolution (IDR) process has become more expensive for healthcare stakeholders. For the new year, the nonrefundable administrative fee due from each party involved in any payment dispute that goes to arbitration increased from $50 to $350, according to a Dec. 23 memo from CMS’s Center for Consumer Information and…
Joe Fifer: Why finance leaders require the courage to lead
Books, movies and even campaign themes — often, they don’t age well. Apart from those with classic themes, they can quickly come to seem irrelevant in our fast-paced environment. So much has changed since I took office as HFMA chair 17 years ago. but I believe that my chair theme, “courage in leadership,” has the…
Hospitals have options for effectively managing complicated reimbursements
How can health systems and patients both win when it comes to payment? Read this article to learn how hospitals can maximize collections and get paid for provided services on top of how patients can identify source of payment that is not out of pocket.