Joe Fifer: Healthcare leaders require the courage to put consumers first
It takes courage to be among the first healthcare organizations to do something totally new. I had that in mind when I chose “courage in leadership” as my theme for my 2006-07 term as HFMA’s board chair. The need for courage is perhaps most readily apparent on the clinical side of healthcare because human lives…
How R1 RCM’s technology-driven solutions address health system challenges
Seeing challenges in labor shortages, shrinking margins and other complexities? Enter technology-driven solutions for revenue cycle management. Read the details in this peer review spotlight.
New ways of working spur updated training, automation
Learn how changes implemented during the pandemic are transforming multiple healthcare finance executives' workplaces and driving them to rethink how work gets done.
Aaron Crane: What’s cost effectiveness of health going to take?
We say we want to improve the cost effectiveness of health (CEoH). But what does that really mean? Let’s think about it for a moment. The most ambiguous word here is cost. Hearing it, most hospital- and provider-centric leaders would first think about the expenses incurred in their operations: Labor, supplies, utilities, purchased services, etc.…
AI and the rise of human-machine collaboration in healthcare
Commentators, researchers and academics can’t stop finding applications for ChatGPT.a Two of its recent claims to fame include passing all three medical licensing exams and the final exam for a core MBA class at Wharton.b ChatGPT, short for Chat Generative Pre-Trained Transformer, is a form of conversational artificial intelligence (AI). The concept is not new.…
Jill Geisler: When leading a multi-generational team, avoid stereotypes
There are five generations in today’s workforce: Silent, boomers, Generation X, millennials and Generation Z. They can range in age from 18 to 80 ― and all just might be working for the same organization! The secret to managing across generations It’s simple: Avoid stereotyping people by their ages. That may fly in the face…
TruBridge Complete Business Office (CBO) solution brings financial stability to the revenue cycle
Is your healthcare organization looking for a way to reduce pressure, stress and time on administrative and financial management? Check out this company’s portfolio of solutions to stabilize revenue cycle operations and bring back time for your staff to care for patients.
How to meet your patients’ communication preferences and improve your bottom line
In this HFMA executive roundtable, seven health system leaders share their efforts to effectively engage patients and the lessons they have learned along the way.
Professional Credit eases the collections process for both staff and healthcare consumers
Debt collections are often the last communication touch point a patient has, and health systems should ensure their business partner is representing the organization in the best possible manner. See how one company eases the collections process for staff and consumers.
Norton Healthcare and other health systems are making big moves to reduce health inequity
When Louisville police officers killed Breonna Taylor, a young Black woman not suspected of any crime, in her home in March 2020, the president and CEO of Norton Healthcare took it personally. “As an employer of 18,000 people and a very prominent organization in our community, we needed to be the ones to step up…