Ask the Experts: Denial Write-Offs
What is the best practice target for denial write-offs as a percent of net revenue?
Ask the Experts: Cash Payment Metrics
Outside of the days cash on hand (DCOH) liquidity metric, what other cash or payment term metrics are useful?
Ask the Experts: Determining Patient Financial Assistance Eligibility
What household expenses are required to determine financial assistance eligibility?
Ask the Experts: Behavioral Health Service Billing
If the overseeing psychiatrist at a clinic is initiating a treatment plan and signing all documentation done by licensed social workers, are these professional services billable to our Medicare Administrative?
Ask the Experts: Cost Report for Cardiac Rehab Services
I am looking for assistance with the cost report treatment for our new intensive cardiac rehabilitation service. In most respects, this service operates like a department of the hospital.
Ask the Experts: Revenue Cycle and IT Collaboration
Can you recommend a book that would improve my understanding of the collaboration between IT and the patient billing process?
Ask the Experts: Payment Posting Schedule
It is my understanding that payments and adjustments must be allocated evenly/individually based on the insurance payment itself. Can you share any documentation that states how payments are to be posted to charges on a compliance level?
Ask the Experts: Stark Law and Promotion of Services
Our health system has a new obstetrician/maternity group that it wants to promote on our website and through mailings and e-mail campaigns. Are there any Stark Law or anti-kickback issues that we should be aware of?
Ask the Experts: Payer Preference for Imaging Centers
Our hospital is beginning to feel the sting of payers steering their members from scheduled high-end imaging procedures at our facility to free-standing imaging centers. How are other hospitals and health systems responding to or reacting to this practice?
Ask the Experts: Contractual Write-Offs
For internal reporting, can underpayments and contractual write-offs be included when reporting uncompensated care?