How to handle the revenue cycle skills gap
Revenue cycle management is becoming less about managing transactions and more about technology, as hospital finance departments shift toward AI-enabled workflows. Increasingly, skills valued by hospital and health system employers are aligning around automation and analytics. As Heather Dunn, chief revenue officer at Novant Health, said in “The Revenue Cycle of the Future,” a recently…
How a health system can reduce premium labor while building a sustainable workforce
Labor costs are the largest single expense for health systems, and reliance on overtime and contract labor can exacerbate these costs. By addressing premium labor, health systems gain opportunities for increasing staff satisfaction and quality patient care, as well as achieving financial sustainability. Premium labor costs have increased nationally, with contract labor more than doubling…
Revenue cycle as enterprise infrastructure: Building financial resilience in 2026
Healthcare finance leaders are confronting a new reality: Revenue cycle performance is no longer just an operational task — it’s a central driver of financial sustainability and organizational resilience. Rising payer complexity, increasing patient financial responsibility and the persistent pressure of workforce shortages are forcing a strategic reappraisal of how revenue operations are structured and…
Hospital employment sees 8.3% increase since pre-pandemic high
Hospital employment has increased by 8.3% since the pre-pandemic high, with the latest data showing a 11% increase in February 2025, and healthcare job creation rate quickened in February 2022, with healthcare jobs outpacing non-healthcare industries for 31 consecutive months.