Billing and Collections

Developing an Effective Revenue Cycle Meeting Agenda

An effective revenue cycle department meeting covers KPI updates, challenges and successes, and input from other department leaders as needed.

Ed Avis April 5, 2016

Millennials Set Pace for Healthcare and Revenue Cycle Management

Millenials want convenient onsite and virtual healthcare service options as well as transparent pricing and easy-to-use payment tools.

Ann Garnier April 5, 2016

How CHRISTUS Health Supports Exchange Enrollment

CHRISTUS Health appoints regional executives who work with coalition partners to reach market-specific health insurance exchange enrollment goals.

Lola Butcher February 9, 2016

Ask the Experts: Attorney Fees for Collections

I discovered that a law firm is adding an “attorney fee” on its first patient collection letter. Is this compliant with collection guidelines?

HFMA February 9, 2016

Cash Recovery: How Richmond University Medical Center Repaired 6 Areas to Boost A/R

Richmond University Medical Center increased revenue by $19 million over a three-year period by improving preauthorization and registration flow and developing committees to work with payers, among other strategies.

Erin Murphy January 11, 2016

Utilization Review Reduces Inpatient Denials

Covenant Health’s utilization review strategies have helped the health system recoup the difference between inpatient and observation status payments.

Karen Wagner November 17, 2015

Ask the Experts: Collection KPIs

Can you share collection rate benchmarks for third-party extended business offices?

HFMA November 2, 2015

Ask the Experts: Billing Staff Metrics

What are the standards for biller activity and productivity?

HFMA October 7, 2015

Diagnosing Physician Practice Financial Pains

The cause of your physician practice’s financial pains might be your revenue cycle processes.

From Forum Sponsor Greenway Health May 18, 2015

The Right Questions to Diagnose Physician Practice Financial Pains

Physician practices can recover lost revenue by asking the right questions about their revenue cycle processes.

Leighton Noel April 14, 2015
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